Why does the new BuildOS need a username containing at least 5 letters?

[azclown]

Originally Posted by NexVision

Im sorry I just still cant stop laughing from reading this sentence..

Nex - Why are you blasting other kitchen/ROM makers? What's with the hostility here?

[NexVision]

Originally Posted by azclown

Nex - Why are you blasting other kitchen/ROM makers? What's with the hostility here?

No hostility just past experience. Whats with rehashing a post from a week ago to restart drama?

[tiermann]

Originally Posted by Jeff Kirvin

Anyone else find the "our way or the highway" attitude from G and the Colonel off-putting? I understand this is a free product and anyone not completely satisfied is welcome to a full refund, but given that they do accept donations, I think it rude and hostile to tell people who bring up perfectly valid complaints "If you don't like it, use something else."

As it happens, I'm taking their advice. As much as I like No2Chem's innovations, the "FU" attitude from the kitchen team has convinced me I'm better off using DCD's kitchen. He listens to his users and actually tries to help.

http://forum.xda-developers.com/showthread.php?t=376150

We will not bend on the issue of login right now, as it is necessary. In regards to any other issues, we do our best to help not only our donators but the rest of the users and developers above and beyond the usual questions.

If the one issue we will not bend on is a showstopper, there are other options as far as kitchens go. This is not an "FU", but it is a fact.

We appreciate all of our users.
Unfortunately, there is no single solution to appeal to all.

[gguruusa]

Originally Posted by Jeff Kirvin

Anyone else find the "our way or the highway" attitude from G and the Colonel off-putting? I understand this is a free product and anyone not completely satisfied is welcome to a full refund, but given that they do accept donations,

That cracks me up Jeff. Mind pointing out your contribution that you think entitles you to something? As best I know, your contribution is limited to these ever so constructive "you guys are jerks for not caterring to me and I spit upon thee" posts.

I think it rude and hostile to tell people who bring up perfectly valid complaints "If you don't like it, use something else."

Sometimes that's the best answer, and you know that's not what happened. Your complaint (proxy login not working) was heard and I told you I was working on it. Your suggestion (remove login altogether) was also heard, and it was denied. It wasn't denied out of malice and it wasn't denied for no reason. If, rather than tell you no up front, you'd rather we said "Gee - we didn't think of removing the login. What a brilliant idea. We'll get right on that" and then blow you off, let us know.

As it happens, I'm taking their advice. As much as I like No2Chem's innovations, the "FU" attitude from the kitchen team has convinced me I'm better off using DCD's kitchen. He listens to his users and actually tries to help.

Good for you! See, "use something else if you don't like it" was good advice after all. (OMG - looks like I did listen and offer useful advice.)

I don't really understand why you think you can't use No2Chem's work, but, I guess since he said no to your demands too, he must be in the pool of deaf, unhelpful, "FU"ers too.

I'm sorry I have a real job that keeps me from meeting your needs faster, and I'm sorry everything isn't the way you think it should be. Sometimes life sucks like that.

[Jeff Kirvin]

I know I've come across as a strident jerk, and that really wasn't my intent. It's been a tough week for me for personal reasons and I think some of that bled into my posting. I really do appreciate the work that's gone into this project.

That said, I'm not wrong about the tone here. I know you guys are doing the best you can, but it wouldn't hurt to be a little nicer. When the Colonel says, "As stated before, if this is too much of a concern for you, feel free to leave the login and password fields blank," knowing full well what that means, it comes across as callous and arrogant. A brief and civil explanation of why the login is a necessary feature, what it will do for the project and why it can't be removed might have gone over better.

[gguruusa]

Originally Posted by Jeff Kirvin

I know I've come across as a strident jerk, and that really wasn't my intent. It's been a tough week for me for personal reasons and I think some of that bled into my posting. I really do appreciate the work that's gone into this project.

That said, I'm not wrong about the tone here. I know you guys are doing the best you can, but it wouldn't hurt to be a little nicer. When the Colonel says, "As stated before, if this is too much of a concern for you, feel free to leave the login and password fields blank," knowing full well what that means, it comes across as callous and arrogant. A brief and civil explanation of why the login is a necessary feature, what it will do for the project and why it can't be removed might have gone over better.

Let me try to show you the other side of the coin...

Suppose you were digging a well, and after finally getting your well working you pumped a few glasses of water and offerred a sample to everyone. Further suppose that when you offerred the fruits of your labor to me, I looked at it and said "Why can't it be in a green cup? all the other water I've had is in a green cup." What would your response be? If that exchange took place with a 2 yr old, I might well explain why it's not in a green cup. When I'm talking to an adult, my response is you clearly need a lesson in manners and can get your own water.

Frankly, that you think an explanation is owed is an arrogant and wrong presumption. Not one thing is owed to you. That a partial explanation was offerred was beyond the call of duty, and yet you still demand more. I'm sorry, but you'll have to be satisfied with what's been so generously provided. We've given untold hours of our time and and expertise free for the asking, and if you want to say that not being willing to discuss why a login is required changes the tone to callous and arrogant, well, you're entitled to your opinion, but that's completely irrational.

[digit]

Hey, I can't login to the new BuildOS. I use my PPCGeeks username as if I use either my actual PPCGeeks password or any other password, I get a failed login error. XP Pro SP2, no firewall up.

[devsolution]

I can understand the need for tracking and help indentify issues by using a username and password. I used the early release of the kitchen requiring a password and the instructions weren't clear to me and I inadvertantly used my password from ppcgeeks.

However, I am not questioning the use for user/pwd but have an interesting issue:

If am not connected to the internet and just want to use the kitchen ... how do I do that?

Can there be a use where only the user/pwd used when checking for updates and only through a menu item?

Just some other thoughts for the conversation ...

[gguruusa]

Originally Posted by devsolution

I can understand the need for tracking and help indentify issues by using a username and password. I used the early release of the kitchen requiring a password and the instructions weren't clear to me and I inadvertantly used my password from ppcgeeks.

However, I am not questioning the use for user/pwd but have an interesting issue:

If am not connected to the internet and just want to use the kitchen ... how do I do that?

Can there be a use where only the user/pwd used when checking for updates and only through a menu item?

Just some other thoughts for the conversation ...

It was not supposed to require a connection all the time - that it presently does is a bug. It will be corrected in the next release. Update checking does not require a password.

On the todo list is adding password change ability.

[Jeff Kirvin]

Oh, well, at least I tried to be civil. I'm sorry you think it's rude for people to ask reasonable questions about a product you are, in fact, accepting money for. Your high horse about how you're doing this out of the kindness of your heart would be much easier to buy if the product were actually free. It's actually shareware, guiltware, donationware, whatever you want to call it. A request for money is built right into the building process. And since you're providing what amounts to a commercial product, I wouldn't think it would be an imposition to provide such customer "support." We're just talking about a simple explanation, after all.

I won't expect questions about your product answered politely or indeed at all in the future.