Using GoDaddy (or other paid email address) with a Sprint Smart Phone

[serialportme]

Thanks for the help here. I have been searching and I am pissed at godaddy. I know its them, but their support sucks. I know its godaddys issue.

So - it actually worked. I called Sprint and they were totally competent and nice after I pushed them a little that it was available and worked.

It was a quick call to Sprint - went right to a person, request level II tech. Got a knowledgeable person on the phone and got it resolved.

SHOCKING. I have never had this service from any of the technology based services I have.

THANKS!!!

[htcprokim]

thank you so much - I can send an email, but it still shows the sprintpcs address in the from: Sprint kept telling me that they will be cancelling all these address and that you can use any free email as the outgoing server. for what that worth.

[nosaj750]

Thanks to Daleswife, because of your post I was able to get my email set up through the tech support # you provided. Not only is this the only # I can call to get things resolved with Sprint but, it seems it's the only # you can get anyone thats willing to help you with your problem. I spent over 250 mins trying to get my problem resolved, until I ran across this forum and post. I not only got the issue fixed but also got a credit for the new activation fee and the entire equipment charge. I must say however, I've been a customer of Sprint for a long time and traded a 755p for the 800w and lost my modem as a phone service for free plus signed another 2 year contract. So, needless to say I wasn't happy with the service or phone until DalesWife was found. It may help to send the CEO an email also for those of you interested their contact info can be found at http://consumerist.com/consumer/spri...ecs-240040.php

Thanks DalesWife

[cr4west]

As a footnote to this thread here is additional information.

Recently my godaddy outbound email stopped working without warning on my 800w. Inbound was not affected however. Changing server settings and port numbers produced no improvement.
Then I Found a patch for Windows Mobile 6.1 Hot Fix for Sending POP and IMAP E-mail servers here: http://www.microsoft.com/downloads/d...displaylang=en

After insalling the cab file it will re-boot your phone.

Godaddy server settings are:
Incoming mail server: pop.secureserver.net
Outgoing mail server: smtpout.secureserver.net
use the "outgoing server requires authentication"
do not use the "outgoing server uses same user name and password for sending email"

[shaggylive]

cool, thanks for the followup I bet this is the same issue bugging my buddy who's email sending breaks every few weeks. he's waaaayyyyyy nooob, so I don't want to put a custom rom on either.

lol, the first line of the overview;

This behavior is associated with a feature that was introduced in Windows Mobile 6.1.

Classic!

[veedubguru]

My wife and I have been using GoDaddy email on our phones for the last 6 months and have not had any probelms at all. We've run everything from stock to custom 6.5 ROMs on my Touch Pro, and her Treo Pro is stock, and we haven't had to do anything but input the information below. No cabs or fixes needed to get it going. Here's the setup step-by-step for trouble free email:

Tap here to setup a new account:

First screen:
Enter your email address and password and make sure remember password is checked.

Second screen:
Uncheck "try to get email settings automatically" and tap next.

Third screen:
Select your provider as "Internet E-mail"

Fourth screen:
Type your name, and what you want the account to be named and tap next.

Fifth screen:
Incoming mail server is pop.secureserver.net

Sixth screen:
Your user name is your ENTIRE email address. E.G. ME@MYDOMAIN.COM Then tap next as your password should still be there.

Seventh screen:
Outgoing server is smtpout.secureserver.net and you need to checkmark "My outgoing server requires authentication" And tap next. (I think this is what is preventing you from sending.)

Eighth screen:
Select how often you want your mail checked. Then select "review all download settings". Then select "Advanced settings". Then change When deleting messages to "Keep them on the server" then tap Done. (This prevents your device from deleting emails out of your go daddy account after checking them.)

Ninth screen:
Tap next and select HTML and a download size setting. Tap Finish

You're DONE! Your GoDaddy email should work just fine! Hope this helped someone who was having problems getting thier email. If so, be sure to click the green "Thanks" button.

[dan85]

Originally Posted by Colino

I have a GoDaddy email account, and I had the same problem. I could receive mail but not send it. I fixed the issue by adding the port numbers to the incoming and outgoing mail servers.

Incoming mail server: pop.secureserver.net:110
Outgoing mail server: smtpout.secureserver.net:80

Change the port numbers on the incoming and outgoing mail servers to your own unique numbers and this is the way to fix it. Thanks a bunch- sprint was no help.