Re: WARNING, thumbplay
 

Thanks for this. I can see this if you gave them a CC but when you believe that they have no way of charging you and your CARRIER acts as the collection agency!?!?! well screw that, they just became my enemy! I am probably one of the few who have liked sprint and had good service till NOW.

Re: WARNING, thumbplay
 

Try calling customer service instead of going to a Sprint store. In my experience in dealing with them, the store employees are often much less informed and are more inclined to lie to you rather than take the time to help you with a problem. I've been lied to numerous times at corporate stores, and witnessed many more. This isn't to say that CSRs don't do it as well, but I find I have more luck calling customer service or emailing ecare than actually going in person.

Re: WARNING, thumbplay
 

fat boy, call sprint. ive also had this problem more than once and they creditted my acc. one of the credits was 32$ not cheap. im telling ya, theyll help. call them though, dont ask the idiots at sprint store. post back with results. goodluck p.s like the new avatar.

Re: WARNING, thumbplay
 

These are Premium SMS charges and they're exceptionally common. I credit them constantly, and you can always opt out by sending "STOP" (without the quotes) back to the shortcode they're coming from.

Re: WARNING, thumbplay
 

I did CS for tmobile for a bit, this was extremely common, and boy oh boy were the customers pissed when we couldn't refund their money.

I seriously thought this thread was going to be about a texting injury or sex-play involving thumbs

Re: WARNING, thumbplay
 

lmao, and fell off my chair.

Re: WARNING, thumbplay
 

Hey man, I wasn't trying to be a jerk about it or anything. I was just saying people should really make their own instead of "texting ringtone to 34234." I wasn't talking about you specifically. I hate those stupid ads.

And I would suggest calling customer service instead. They seem to be more helpful when you talk to them calmly.

Re: WARNING, thumbplay
 

Ultimately, Sprint SHOULD not be responsible for these charges....

There are hundreds of unethical companies out there that take advantage of people in this fashion. I work at a corporate store for Sprint and although these charges are showing up on your bill, another company is providing you with a service. People intentionally or even unintentionally sometimes sign up for these ringers, horoscopes, jokes, etc. and wanna get pissed at Sprint about it. A call and credit from CS or from the store is only a band-aid, you will continue to incur these charges unless you them cancelled. Contact this 3rd party company directly or reply with "stop" or "cancel" when you receive one of their notifications.

Re: WARNING, thumbplay
 

I didnt take it negitive thats why I said thanks, but I wanted the thread to stay on track with my complaint.

Re: WARNING, thumbplay
 

I never ,EVER, put my phone number for anything free online. Its similar to fishing.heheheh Once they hook you with a free temptation..... and you biite.... you pay the price.