SERO plan for everyone!!

[PerfectHybrid]

Courtney,

Do you know how hard it is to get a corp discount added to a sero account? I just tried and got shot down through email :-/ Is there a better way to do it? Also can a promo code discount be added to an account do you know? And yes I finally got it..my account is still in pending status though casue I havent activated the phone yet or recieved it...hell i dont even know if they shipped it yet haha btu they cant add the ul texting promo until its out of pending. On that note are you able to check account notes or delete them? Let me know.

Thanks again for all your help! You're one of the reasons I was able to switch!

PH

[Shaska]

Originally Posted by PerfectHybrid

Courtney,

Do you know how hard it is to get a corp discount added to a sero account? I just tried and got shot down through email :-/ Is there a better way to do it? Also can a promo code discount be added to an account do you know? And yes I finally got it..my account is still in pending status though casue I havent activated the phone yet or recieved it...hell i dont even know if they shipped it yet haha btu they cant add the ul texting promo until its out of pending. On that note are you able to check account notes or delete them? Let me know.

Thanks again for all your help! You're one of the reasons I was able to switch!

PH

You could give retentions or *2 a try, just let them know that you want to enable your corporate discount on your plan, dont mention SERO at all (just in case they aren't paying attention to their screen). If they try to shoot you down, Threaten to cancel the account in its 30 day grace period (Instant red alert for the retentions rep.) If they dont help you at that point... Id say hang up, Wait a few, Call again and try to get another rep to do it... After that... I wouldnt know... Im still waiting for my bill to change over on the 9th before I even try to add my discount to it (unless it still there from the old plan. (Doubt it)

On a off-topic side note, Which corp. do you work for to get your discount? Mine happens to come from the big blue box.

[wtc7676]

If anyone would like to use my company email address just shoot me an email to wtc7676 @ gmail, and I will give you the info.

Will

I do know that untill 6/30, it comes with unlimited texting.

[whyang]

Originally Posted by wtc7676

If anyone would like to use my company email address just shoot me an email to wtc7676 @ gmail, and I will give you the info.
I do know that untill 6/30, it comes with unlimited texting.

Thanks for the info, but was wondering if there is anyway that i can switch my 4 line family plan to SERO?

We use close to 1900 minutes monthly at $129/2100m plan. Don't text more than 20msg because of the $0.30/msg, and the current $99/2500+unlm txt would come really useful.

any additional info would greatly be appreciated.

By the way, adding an additional line through ebay's mojowireless to get a Mogul for $99 + 2yr contract. Will get a cheapo large phone on ebay to swap out for grandma, and of course, i'll keep the 6800/mogul. *grin*

[draghn]

Originally Posted by Pibe38

So why can't you call and get it switched? Is this only for new contracts? was gonna try and call tgo get mine switched...

Pibe38, were you able to get yours switched? If so, how did you do it?

I would like to switch my existing number to a SERO plan as well.

[Shaska]

Originally Posted by draghn

Pibe38, were you able to get yours switched? If so, how did you do it?

I would like to switch my existing number to a SERO plan as well.

I just called a *2 rep. and asked to have my plan switched over to SERO... She had no clue what I was talking about, So I gave her the Sprint.com/sero address to look at, And after about 15 minutes of being on and off hold as she set up the plan, I was just about 100% set... I then had to call retentions to have them activate the free txt messaging that was also advertised because the *2 rep couldn't see that option in her system.

So to make a long story short... Call *2... I didnt even need a sprint employee's address, I just said that a friend of mine from a sprint store couldnt get it done, and he had recommended that I call Customer Care.

[GirlGoneGeek]

Originally Posted by PerfectHybrid

Courtney,

Do you know how hard it is to get a corp discount added to a sero account? I just tried and got shot down through email :-/ Is there a better way to do it? Also can a promo code discount be added to an account do you know? And yes I finally got it..my account is still in pending status though casue I havent activated the phone yet or recieved it...hell i dont even know if they shipped it yet haha btu they cant add the ul texting promo until its out of pending. On that note are you able to check account notes or delete them? Let me know.

Thanks again for all your help! You're one of the reasons I was able to switch!

PH

well I thought we had this taken care of. Did you not get it on the plan yet? Pm me if not! Yes, you can have a corp. discount on a SERO and you will have to call it in. They can't do it in store. Call the SERO #, you have that. I can make notes on your account for you yes, but as far as deleting them, no. I can't do that. You can get the unlimited texting, it should've been included if you just purchased it. They are including it in the promo!! Well hope I helped. Oh here is another couple of numbers to try and get through

18665168519 Sprint No Hold (less than 5 min. hold really)
18663067056 Sprint Business No Hold

[aranjit]

I have a SERO plan and I have tried to get my corp. discount added twice, but no go. The CSR said they would put it through, the first gave me the new billing date but I never got it. Is there a two step process or some kind of review that is done? The last CSR manually gave me the corp. discount and said she would put in notes that I should get it, but nada.

Thanks for any info.

[draghn]

If anyone is interested, the sprintusers forum has a list of Sprint numbers that are more or less up to date. They have numbers that have no wait time.

You can visit the list of numbers here:
http://www.sprintusers.com/forum/showthread.php?t=49124

Hope this helps.

I still haven't had luck switching, I'm still trying.

[GirlGoneGeek]

You shouldn't have much trouble adding your discount. I know a few people who have theirs, no problems. Maybe you should go into a direct store with the proper business IDs and they can help you apply it.