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Seriously, if you have been with sprint that long, you should call sprint and say "retentions" and get some decent resolution out of them... you'd think they would try and keep you.
And no, everyone else sucks for unlimited data. |
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The ONLY reasoon I am still with Sprint is because no one else comes close to price. For phone and data, the next closest was T-Mobile and they were about $30 more a month for same/comparable plan. I feel the same way and I went thru retentions and they have escalated to Level 2. So far they have offered a new BT headset, which they said fixed the problems for their Mogul users at their office. I really had to bite my tongue on that one when he said it....
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I know it sounds odd but I dont really NEED anything else that I can think of, I have a great BT Headset, unlimited everything and whatnot so retentions would be kind of a wash in terms of cool stuff no?
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For comarison only, not that I think it's competitive with T-Mobile or Sprint, here are the standard Verizon charges that I have (No flaming about my foolishness please - this is for business, and reliability is king):
450 minutes (billable daytime) - 39.99/mo Free N&W Free VW In-network Unlimited Data - $40.00/mo 250 PixMssgs - $5.00/mo Insurance - $5.99/mo Plus about $5.50 in surcharges and fees brings total to 96.52/mo.
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XV6700 w/ Custom Apache WM6 Kitchen CE OS 5.2.1908 (Build 18508.0.7.0) - from Helmi_c and the guys at PPCGeeks.com
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Even Sprint's plans don't compare to SERO.
450 minutes - $39.99 7PM M2M Power Vision - $15 (minimum) 300 txt - $5 TEP - $7 Totalling to $67/month compared to the $37 on SERO. I would honestly also call into customer retentions and have them work out a deal for you to stay. I'm not sure what type of "snafu" cost you $500 but maybe just try to get them to give you a credit on your bill.
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Compaq H3650 --> Handspring 600 (Sprint) --> HTC 6600 (Sprint) --> Dell Axim X51v --> HTC Mogul (Sprint) --> HTC Touch (Sprint) --> HTC Diamond (Sprint) --> HTC Touch Pro (Sprint) --> Palm Pre (Sprint) --> HTC Touch Pro 2 (Sprint)
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Well, retentions got me PV for $5, 500 text for free, on three lines. Pretty significant savings there.
The three lines are on a fair & flex for families plan, 550 min for $50. Total is $65 for three lines with PV access an 500 txt/mo Retentions is your friend. |
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