Cricket Roaming on android

[MarcSummerhays]

I have an HTC Incredible and Hero flashed to cricket. Neither roams right they both have a message saying to make a collect call to a mobile device press 1 ........

What would be causing this everything else is working fine as far as talk and text.

I am in SLC, Utah so it is an older market. My TP2 never had problems like this.

Thanks for the help!