need help with phone,

morales62 · #1 (**permalink**) 04-17-2009, 02:46 PM

so everytime i turn off my phone,or soft reset my phone it reboots it's self it takes a while to go to the windows 6.1 screen and then i have to go through the process as if i hard reset the phone,i just bought the phone a couple days ago off of ebay,and idk what to do..

**shaun0207** · #2 (**permalink**) 04-17-2009, 02:47 PM

Shouldnt be doig that at all. DO you have insurance, take it to the Sprint store and have it serviced.

Is there a Custom ROM on it?

chrise2 · #3 (**permalink**) 04-17-2009, 02:49 PM

I would flash it with a different ROM. Its also possible the phone is broken.

morales62 · #4 (**permalink**) 04-17-2009, 02:53 PM

it's stock rom.no it's from ebay it doesn't have insurance.

**GrandMasterB** · #5 (**permalink**) 04-17-2009, 08:43 PM

Sounds like you bought a busted phone..... Ebay sucks. SORRY

liquidi3ladz · #6 (**permalink**) 04-17-2009, 09:39 PM

I don't know if this may work or not but check the SPL see if its locked or unlocked. If its unlocked try relocking it. There seems to be a lot of hardreset problems lately.

morales62 · #7 (**permalink**) 04-18-2009, 02:14 AM

i cant even try to unlock it,cause i have to soft reset cause it says msl grabber didn't work,that i have to quit it.So even if i tried unlocking the phone it wouldn't matter,because it would reboot itself.Yeah i probably bought a busted phone from ebay

dp13 · #8 (**permalink**) 04-18-2009, 02:46 AM

whats the unlock code?

**GrandMasterB** · #9 (**permalink**) 04-18-2009, 02:23 PM

Quote:

Originally Posted by morales62

i cant even try to unlock it,cause i have to soft reset cause it says msl grabber didn't work,that i have to quit it.So even if i tried unlocking the phone it wouldn't matter,because it would reboot itself.Yeah i probably bought a busted phone from ebay

Have you tried contacting the seller?? I fear there many not be many other options for you at this point........

Quote:

Originally Posted by dp13

whats the unlock code?

http://forum.ppcgeeks.com/showthread.php?t=42503

akastixx · #10 (**permalink**) 04-18-2009, 03:39 PM

Quote:

Originally Posted by morales62

i cant even try to unlock it,cause i have to soft reset cause it says msl grabber didn't work,that i have to quit it.So even if i tried unlocking the phone it wouldn't matter,because it would reboot itself.Yeah i probably bought a busted phone from ebay

try putting it in flight mode before you even open the msl grabber program.