4G Won't Turn on

gprimr1 · #1 (**permalink**) 11-09-2010, 02:14 AM

I reflashed the phone back to the original stock rom and baseband (I force applied the D18 update) and it still says "turning on 4g" then "Unknown."

I'm going to take it to Sprint tomorrow. It's a hardware defect they will replace or I'll raise hell.

**darren.wlsn1** · #2 (**permalink**) 11-09-2010, 03:01 AM

Quote:

Originally Posted by gprimr1

I reflashed the phone back to the original stock rom and baseband (I force applied the D18 update) and it still says "turning on 4g" then "Unknown."

I'm going to take it to Sprint tomorrow. It's a hardware defect they will replace or I'll raise hell.

sprint will with no issues, there good like that.

gprimr1 · #3 (**permalink**) 11-09-2010, 02:58 PM

Getting a new one tomorrow after 2pm.

TallGuyTech · #4 (**permalink**) 11-09-2010, 03:18 PM

Let me know how that goes. I'm working on a project in downtown Houston. 4G is not available in Los Angeles yet so I was excited to give it a try. Everywhere I go I try 4G ... it says "turning on ... " then goes to unknown.

I'm going to call Sprint again tonite (I called last week and thought I'd give their suggestions a try).

Anyone else experiencing the same issue?

gprimr1 · #5 (**permalink**) 11-09-2010, 05:48 PM

Quote:

Originally Posted by kernekc

Let me know how that goes. I'm working on a project in downtown Houston. 4G is not available in Los Angeles yet so I was excited to give it a try. Everywhere I go I try 4G ... it says "turning on ... " then goes to unknown.

I'm going to call Sprint again tonite (I called last week and thought I'd give their suggestions a try).

Anyone else experiencing the same issue?

This is exactly the same problem I posted in the beginning and am having. It's a hardware issue, take it to a Sprint store and get a replacement.