HOW TO: Recover a Diamond that won't get past the boot screen! (Instructions)

[Mhatham]

I think I have a new paper weight.
Last night my Diamond's battery died, but when I went to charge it this morning it won't charge or turn on. I was going to check tonight if it's just the cable, but it does seem strange. I flashed NRG Oct. 25th rom and had no problems until today. Do you think it is a probelm with the rom? Also, if a new battery/cable doesn't get it going, would it be worth sending it for warranty (as I have a couple of weeks left on the 1 year), or would they say no you flashed it. Any input would be helpful, thanks.

[Glossman]

Originally Posted by Mhatham

I think I have a new paper weight.
Last night my Diamond's battery died, but when I went to charge it this morning it won't charge or turn on. I was going to check tonight if it's just the cable, but it does seem strange. I flashed NRG Oct. 25th rom and had no problems until today. Do you think it is a probelm with the rom? Also, if a new battery/cable doesn't get it going, would it be worth sending it for warranty (as I have a couple of weeks left on the 1 year), or would they say no you flashed it. Any input would be helpful, thanks.

Did you flash to stock before flashing the NRG ROM? You still should be able to get to bootloader mode, even if you have corrupt flash that just manifested itself.

Otherwise, I would try a new battery and cable. I would venture a bet that it could be the battery.

If not, I would try to get warranteed. If it is a brick, they probably won't be able to tell that it's been flashed. Just to be on the safe side, though, you could try this:

***DISCLAIMER: If you do the following, I take no resposibilty for you blowing up your house, your car or injuring yourself, or damaging any household appliances***

Remove the battery from the phone and connect a 9-volt battery via a couple of wires to the phone's battery contacts. You'll probably need to try all 3 in different combos to make sure that you've "surged" it, but that should work.

This advice is not intended for someone trying to brick a good phone with the intent of defrauding your service provider or insurance. It is intended for someone trying to ensure that a seemingly "dead" phone being sent back for exchange does not display a "contraband" ROM.

[Mhatham]

Originally Posted by Glossman

Did you flash to stock before flashing the NRG ROM? You still should be able to get to bootloader mode, even if you have corrupt flash that just manifested itself.

Otherwise, I would try a new battery and cable. I would venture a bet that it could be the battery.

If not, I would try to get warranteed. If it is a brick, they probably won't be able to tell that it's been flashed. Just to be on the safe side, though, you could try this:

***DISCLAIMER: If you do the following, I take no resposibilty for you blowing up your house, your car or injuring yourself, or damaging any household appliances***

Remove the battery from the phone and connect a 9-volt battery via a couple of wires to the phone's battery contacts. You'll probably need to try all 3 in different combos to make sure that you've "surged" it, but that should work.

This advice is not intended for someone trying to brick a good phone with the intent of defrauding your service provider or insurance. It is intended for someone trying to ensure that a seemingly "dead" phone being sent back for exchange does not display a "contraband" ROM.

Thanks for the advice.
Strangely enough I pulled the battery and left it out for a while, put it back and plugged the USB in and it started charging. When I turned it on the battery said 100%, which it wasn't, then it charged up and is working fine. I will reflash tonight, but I am beginning to wonder if it may be the cable (I noticed the one end is coming loose) or just a one time fluke. I really do not think it has anything to do with NRG's rom, they have been the most stable I have tried.

[copper rs]

Ok, I think I have a unique problem. I have one of Caulkin's Roms installed on my phone and am trying to flash back to stock on my sprint diamond. When I run the RUU I get as far as the tri-color screen but the update goes no further. If I soft reset, the phone returns to more or less to normal ROM that is loaded but I cannot get the new flashed ROM (stock sprint ROM in this case) to take. I have tried flashing other ROMs than stock as well, including loading them on the internal memory and trying to flash from there. I have gotten nowhere in the last 2 hours and I'm at a loss as to what to try next.

When the phone is in the tri-color screen, how to I run the RUU from my PC? I get an error that says activsync can't connect. I've flashed a lot of ROM's in the past and have never had an issue...

For what it's worth, I'm on Vista using WMDC, not activsync.

[Glossman]

Originally Posted by copper rs

Ok, I think I have a unique problem. I have one of Caulkin's Roms installed on my phone and am trying to flash back to stock on my sprint diamond. When I run the RUU I get as far as the tri-color screen but the update goes no further. If I soft reset, the phone returns to more or less to normal ROM that is loaded but I cannot get the new flashed ROM (stock sprint ROM in this case) to take. I have tried flashing other ROMs than stock as well, including loading them on the internal memory and trying to flash from there. I have gotten nowhere in the last 2 hours and I'm at a loss as to what to try next.

When the phone is in the tri-color screen, how to I run the RUU from my PC? I get an error that says activsync can't connect. I've flashed a lot of ROM's in the past and have never had an issue...

For what it's worth, I'm on Vista using WMDC, not activsync.

Activesync won't connect when you're in bootloader (tri-color) mode. When you are plugged in (in bootloader mode), does your phone say "Serial" or "USB" on the tri-color screen? If it says Serial, then you need the Vista driver that allows the OS to communicate with the phone. Vista should automatically be searching for these drivers, and it could take several minutes.

Let me know what you are seeing!

[copper rs]

Yeah, I see Serial at the bottom. This is a new computer, and the first time I have tried syncing (new job)

Vista does not appear to be searching for any drivers on its own, any way I can download these automatically?

Thanks so much for the help, I really need this phone for a trip tomorrow!

[copper rs]

BTW, I do have the sprint_stock.nbh file on my internal storage card, but it doesn't load from bootloader.

[O.a.T.]

Originally Posted by copper rs

BTW, I do have the sprint_stock.nbh file on my internal storage card, but it doesn't load from bootloader.

I believe to flash from the internal storage card, the file has to be named DIAMIMG.nbh. See...

http://forum.ppcgeeks.com/showthread.php?t=36062

That may help you get back to the stock sprint rom. The only other suggestion I have regarding syncing is make sure your usb cable is properly seated. Either my cable or the plug on my Diamond tends to be very "touchy".

[copper rs]

OK, I'm finally back to stock. I had to install another driver called "Microsoft USB Sync" which allowed the phone to sync initially. I then renamed the stock rom on the internal storage card to DIAMIMG.nbh (this was my fault for missing it the first time). I flashed the stock rom from internal storage and all is well!

FYI, I still can't flash from this Vista PC, even on the fresh stock Rom. (Never an issue with my old XP machine).

Now do I dare flash to OMJ's lastest 6.5 Sense Rom...tempting tempting...

Anyway, Glossman and O.a.T. I can't thank you enough for your help. Love this place!

[O.a.T.]

Originally Posted by copper rs

OK, I'm finally back to stock. I had to install another driver called "Microsoft USB Sync" which allowed the phone to sync initially. I then renamed the stock rom on the internal storage card to DIAMIMG.nbh (this was my fault for missing it the first time). I flashed the stock rom from internal storage and all is well!

FYI, I still can't flash from this Vista PC, even on the fresh stock Rom. (Never an issue with my old XP machine).

Now do I dare flash to OMJ's lastest 6.5 Sense Rom...tempting tempting...

Anyway, Glossman and O.a.T. I can't thank you enough for your help. Love this place!

Your welcome, and please don't forget to hit the thanks button when someone helps.

Also, both my wife and I are using OMJ's v1.5/23504 w/Ultimate Manila and we both love it. If you can get your Diamond to sync long enough to transfer OMJ's rom to internal memory and rename it to DIAMIMG.nbh (while renaming the stock sprint to something else) then you can flash it that way. With both roms on your internal storage it is just a matter of renaming within WinMo to flash between those two (or any other roms you would care to put on your internal storage).