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Old 12-19-2008, 03:58 PM
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Re: [12-18-08] Juicy ROM 4.3 [SYS OS 5.2.20764 Build 20764.1.4.3] [UC]

Quote:
Originally Posted by avhokie View Post
Interesting. I also haven't had push email working for a while. I thought it was due to changing companies recently (so I figured it was an issue with my new company's server), but now that I think about it, it could have been right about the same time I started using Juicy's ROM. Anyone else have this issue?

BTW, I still love the ROMs too. Don't think I could leave even for push mail!
No, it is not Juicy's rom that is causing your to not have push email or work exchange sync. There are many factors that can cause you to not be able to sync with your work. I had issues in the past and had to go through some steps to get it to work. First, make sure you have the correct security certificate installed on your device which your IT department should provide you. It is a .cer file. Next you need to install it to your device which is easy. Just put it on your device storage and select it, it will give you a message that the security certificate has been installed. Then soft reset. of course there can be other reasons you cannot sync which may include having the wrong server name, password, etc. but my issues usually revolved around security certificates. I can confirm that active sync is work perfectly on this rom.
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Old 12-19-2008, 04:36 PM
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Re: [12-18-08] Juicy ROM 4.3 [SYS OS 5.2.20764 Build 20764.1.4.3] [UC]

Quote:
Originally Posted by rileyd5 View Post
No, it is not Juicy's rom that is causing your to not have push email or work exchange sync. There are many factors that can cause you to not be able to sync with your work. I had issues in the past and had to go through some steps to get it to work. First, make sure you have the correct security certificate installed on your device which your IT department should provide you. It is a .cer file. Next you need to install it to your device which is easy. Just put it on your device storage and select it, it will give you a message that the security certificate has been installed. Then soft reset. of course there can be other reasons you cannot sync which may include having the wrong server name, password, etc. but my issues usually revolved around security certificates. I can confirm that active sync is work perfectly on this rom.
+1
Active Sych with company e-mail works. But...

Upon disconnecting from my work PC(using the USB cable), I find that "Microsoft Direct Push" needs to be toggled off and then on. Do this from the Comm Manager application. The foolproof method for me has been to toggle the "Data Connection" off then on, and then toggle "Microsoft Direct Push" after. If my password & settings are all correct, e-mail begins arriving immediately.

Give it a try; Thank me or PM me with your results(and we'll keep the thread on-topic)

Last edited by kidFromBigD; 12-19-2008 at 04:59 PM.
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Old 12-19-2008, 05:08 PM
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Re: [12-18-08] Juicy ROM 4.3 [SYS OS 5.2.20764 Build 20764.1.4.3] [UC]

Quote:
Originally Posted by kidFromBigD View Post
+1
Active Sych with company e-mail works. But...

Upon disconnecting from my work PC(using the USB cable), I find that "Microsoft Direct Push" needs to be toggled off and then on. Do this from the Comm Manager application. The foolproof method for me has been to toggle the "Data Connection" off then on, and then toggle "Microsoft Direct Push" after. If my password & settings are all correct, e-mail begins arriving immediately.

Give it a try; Thank me or PM me with your results(and we'll keep the thread on-topic)
direct push works for me fine with or without connection to my pc. I dont have toggle anything to get my mail. Not sure why this would be the case for you guys.
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Old 12-19-2008, 05:23 PM
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Re: [12-18-08] Juicy ROM 4.3 [SYS OS 5.2.20764 Build 20764.1.4.3] [UC]

Quote:
Originally Posted by rileyd5 View Post
No, it is not Juicy's rom that is causing your to not have push email or work exchange sync. There are many factors that can cause you to not be able to sync with your work. I had issues in the past and had to go through some steps to get it to work. First, make sure you have the correct security certificate installed on your device which your IT department should provide you. It is a .cer file. Next you need to install it to your device which is easy. Just put it on your device storage and select it, it will give you a message that the security certificate has been installed. Then soft reset. of course there can be other reasons you cannot sync which may include having the wrong server name, password, etc. but my issues usually revolved around security certificates. I can confirm that active sync is work perfectly on this rom.
I think you misunderstood my issue. Activesync works for me. I am connected to my exchange server and I can send and receive emails. However, the push functionality doesn't seem to work anymore. It used to be that work email would hit my Diamond (or my Touch before that) pretty much at the same time as it hit Outlook on my desktop. Now, it shows up on my Diamond much later. Sometimes 10 minutes later, sometimes 2 hours later.

I have it configured to sync "As items arrive" for both peak and off-peak hours and "Microsoft Direct Push" is on. But I end up manually syncing periodically all day long in order to get my new messages.
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Old 12-19-2008, 05:30 PM
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Re: [12-18-08] Juicy ROM 4.3 [SYS OS 5.2.20764 Build 20764.1.4.3] [UC]

Quote:
Originally Posted by avhokie View Post
I think you misunderstood my issue. Activesync works for me. I am connected to my exchange server and I can send and receive emails. However, the push functionality doesn't seem to work anymore. It used to be that work email would hit my Diamond (or my Touch before that) pretty much at the same time as it hit Outlook on my desktop. Now, it shows up on my Diamond much later. Sometimes 10 minutes later, sometimes 2 hours later.

I have it configured to sync "As items arrive" for both peak and off-peak hours and "Microsoft Direct Push" is on. But I end up manually syncing periodically all day long in order to get my new messages.
Ok. sorry for the confusion. This has not occured for me on this rom though. occasionally there has been a slight lag but not 2 hrs. Not sure why this would occur. Have you noticed any lags with data meaning when you load up IE, does it freeze for 10-15 seconds or so? this happened to me on a couple different occasions with different roms and this may lead to the direct push stopping and trying later. just a thought. I changed radios and it stopped. I have found certain times that radios have worked better with certain custom roms although this probably doesn't make much sense. but I still see this to be the case. try another radio and see if this makes a difference. Sorry to get off subject but I wish I had a more definitive answer for you to use this rom.

Last edited by Riley; 12-19-2008 at 05:33 PM.
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Old 12-19-2008, 05:41 PM
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Re: [12-18-08] Juicy ROM 4.3 [SYS OS 5.2.20764 Build 20764.1.4.3] [UC]

Quote:
Originally Posted by rileyd5 View Post
Ok. sorry for the confusion. This has not occured for me on this rom though. occasionally there has been a slight lag but not 2 hrs. Not sure why this would occur. Have you noticed any lags with data meaning when you load up IE, does it freeze for 10-15 seconds or so? this happened to me on a couple different occasions with different roms and this may lead to the direct push stopping and trying later. just a thought. I changed radios and it stopped. I have found certain times that radios have worked better with certain custom roms although this probably doesn't make much sense. but I still see this to be the case. try another radio and see if this makes a difference. Sorry to get off subject but I wish I had a more definitive answer for you to use this rom.
What is the current radio for Telus and where can one find it? I could not find anything on the HTC or the Telus web sites. Thanks.
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Old 12-19-2008, 05:43 PM
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Re: [12-18-08] Juicy ROM 4.3 [SYS OS 5.2.20764 Build 20764.1.4.3] [UC]

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Originally Posted by Arts View Post
What is the current radio for Telus and where can one find it? I could not find anything on the HTC or the Telus web sites. Thanks.
the only one available is listed in the sticky radio thread. Telus Diamond Radio V1.04.05V (Telus Update) <----- Latest Telus Official Radio. Reports are very good!
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Old 12-19-2008, 08:24 PM
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Re: [12-18-08] Juicy ROM 4.3 [SYS OS 5.2.20764 Build 20764.1.4.3] [UC]

Quote:
Originally Posted by rileyd5 View Post
the only one available is listed in the sticky radio thread. Telus Diamond Radio V1.04.05V (Telus Update) <----- Latest Telus Official Radio. Reports are very good!
Thank you for the post, the radio update cab seems to include a ROM flash as well, is there anyway to update the radio independent of the ROM? I posted this question on the radio thread but got no answer. My current telus radio is 0.99.90V.
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Old 12-19-2008, 09:29 PM
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Re: [12-18-08] Juicy ROM 4.3 [SYS OS 5.2.20764 Build 20764.1.4.3] [UC]

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Originally Posted by Arts View Post
Thank you for the post, the radio update cab seems to include a ROM flash as well, is there anyway to update the radio independent of the ROM? I posted this question on the radio thread but got no answer. My current telus radio is 0.99.90V.
Same question here, I have version 0.99.90V. I got a message from Telus saying to dial *22803 and update the roaming list, but it always says the programming was unsuccessful. Im using Juicy 3.5 now, gonna be updating to 4.3. Does the new ROM include the radio update? If not, how do I go about installing it?
Any help would be appreciated!
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Old 12-19-2008, 09:49 PM
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Re: [12-18-08] Juicy ROM 4.3 [SYS OS 5.2.20764 Build 20764.1.4.3] [UC]

Quote:
Originally Posted by Arts View Post
Thank you for the post, the radio update cab seems to include a ROM flash as well, is there anyway to update the radio independent of the ROM? I posted this question on the radio thread but got no answer. My current telus radio is 0.99.90V.
yes. this rom update is just the radio rom update. There are two roms, one that is for the radio which is the one I posted and one for the actual rom that runs the device. They are independent although they are setup the same way to flash. so as I mentioned, the telus radio rom update will only update your radio rom, it will then soft reset the phone and you will be good to go. However, if you flash the stock sprint radio 1.00.00f or the leaked sprint tp 1.00.04f or the verizon leaked radio, they will also hard reset your phone after the radio rom installs. not to confuse you but 1.03.15f and the newest telus radio rom 1.04.05v will not hard reset your phone, the other 3 will. Does this makes sense because I think i confused myself haha.

Juicy my apologies for putting this in your thread. we should move this to the radio sticky.

Last edited by Riley; 12-19-2008 at 09:51 PM.
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