Sprint reps never seem to help!? wtf?

**p-slim** · #1 (**permalink**) 11-14-2009, 07:32 PM

i read that whole thing and have no clue what youre ranting about, what did sprint do wrong in that situation? I'm assuming you fully understand what it means when you signed the contract in the first place.

#2 (**permalink**) 11-14-2009, 07:41 PM

Quote:

Originally Posted by p-slim

i read that whole thing and have no clue what youre ranting about, what did sprint do wrong in that situation? I'm assuming you fully understand what it means when you signed the contract in the first place.

The sprint reps always act like they are trying to end the conversation.
Plus, I understand I have signed the contract, but it's not like I wanted to cancel the line at short notice, Im sure they could removed the line for free or cheaper.
Another whats the point of a chat room if they direct you to call the 888 number anyway?

**p-slim** · #3 (**permalink**) 11-14-2009, 07:44 PM

Quote:

Originally Posted by KrisK91

The sprint reps always act like they are trying to end the conversation.
Plus, I understand I have signed the contract, but it's not like I wanted to cancel the line at short notice, Im sure they could removed the line for free or cheaper.
Another whats the point of a chat room if they direct you to call the 888 number anyway?

the chat room is for simple questions and answers. for cancelling your line you would have to speak with a representative. that is the best route for you because the rep who will cancel your line will have the best options for you and will try to retain you at all costs, you will probably end up getting way cheaper service.

#4 (**permalink**) 11-14-2009, 07:50 PM

Quote:

Originally Posted by p-slim

the chat room is for simple questions and answers. for cancelling your line you would have to speak with a representative. that is the best route for you because the rep who will cancel your line will have the best options for you and will try to retain you at all costs, you will probably end up getting way cheaper service.

wow seriously?

**p-slim** · #5 (**permalink**) 11-14-2009, 07:53 PM

Quote:

Originally Posted by KrisK91

wow seriously?

i don't know if you are serious, but if you're serious call in and ask for the retention department, when you try to cancel your line they will do they're best to keep you.

#6 (**permalink**) 11-14-2009, 07:57 PM

Quote:

Originally Posted by p-slim

i don't know if you are serious, but if you're serious call in and ask for the retention department, when you try to cancel your line they will do they're best to keep you.

alright i will have to try that tomorrow.