My day with Sprint (re: Touch Pro 2 & SERO)

[Cicatrize]

Originally Posted by p-slim

Don't worry about putting your phone on your account with sero, that is not a problem, everyone has done it already. As for the upgrade you should already know, 1 year = $75 and 22months=$150, by you calling you should expect to hear that, why would you expect to hear anything else the only people who can upgrade every year are people whos plans are 69.99 or higher. if you think you will leave sprint and get anything close to what you are paying for phone service you are deceiving yourself, after the hype of the phone wears off, you will be left thinking to yourself "why is my plan $45 more then it was with sprint and at sprint my night minutes started at 7 instead of 9?" You should hold off and pretty soon you'll be able to buy on ebay for around $350 from somewhere.

Yeah, it's starting to look like the best option, but I really want it now, haha. Actually, they gave me full upgrade after 18 months for the Touch Pro, so that's why I expected a different outcome. I'm not sure why they did that, though, but I didn't ask for it or even ask about my eligibility. They just did the full upgrade pricing for me (It was like $239 at Best Buy with the 20% off coupon)

[quickstang]

I get nothing really. Dont get the $150 and I have had the same phone 2yrs.

I get $25 off retail, or $75 for 2yrs. No MIR either.

So... $599-$25 or $599-$75

Option 2...ebay. lol

And no MIR cause my plan is not $39.99 or higher.

This means i'll still get it cheaper on ebay & not renew my contract. Not gonna renew 2yrs and still pay $525

While I love my bill, I dont love it that much to pay that AND extend my contract.

[Cicatrize]

quickstang: Why only $25/$75? What's your plan?

[quickstang]

Originally Posted by Cicatrize

quickstang: Why only $25/$75? What's your plan?

The SERO F&F 500. $30 plan. They had kept a 23% off too, so I pay $27.05 with tax.

But when I log into the everything site and click the TP2 it is either $25 for a 1yr renewal or $75 for a 2yr.

They even show a 23+ month eligibility, but the chat rep said that's still all I get.

And he said I dont get the $150. I looked on the site and you need a plan that is $39.99 or higher I think.

PS.. Just saw the new CLIQ on T-Mobile for FREE on contract. Sheesh!

If I could equal out my plan with a free phone i'd change, but it is so hard when you only pay $27

I mean i'm gonna pay that JUST for data. Actually more. So there really is no way with tax and what I have, I can switch. Even paying $500 on a phone, over time it equals out.

BUT...Here is the kicker I think. When will our plans disappear? I hope never, so I have waited a long time for a new phone to use with my SERO. I may have to pay up on the phone. But again, it is still cheaper.

[MidwestDrummer]

So many fails here, I'm not sure where to begin.

Originally Posted by Cicatrize

Dude wtf? lol. I never said I started my plan last year. I've been on SERO for two and a half years.

I never said you started your plan last year. If you'd have actually read my post, you'd have noticed where I belittled your 2 and a half year tenure with Sprint. By me ackowledging your tenure, how in the hell did you infer that I said you started your plan back in October. Sheesh son, what was your score on the Critical Reading portion of the SAT?!

Originally Posted by Cicatrize

I UPGRADED to the TP last year.

I also acknowledged your upgrade to the original TP last October...many, MANY times.

Originally Posted by Cicatrize

I am eligible for the $75 upgrade on October 1st, and she's letting me have it a couple weeks early. Sorry to have to point this out to you twice, but I guess your entire post was pretty much a waste since you talked about this for most of it.

LMAO! Son, are you serious?! I said, more than once, that I knew that you weren't eligible for any sort of discounted equipment, and that Sprint was being kind enough to give you $100.00 ($75.00 equipment credit and $25.00 account credit) as a discount towards the TP2. I'm really beginning to believe you have a serious issue with reading comprehension.

Originally Posted by Cicatrize

To the rest of you getting all mean about it, I'm not sure how you thought this was some huge complaint. It was only slightly a rant, if any. I was just sharing my experience and wondering if any of you had better luck.

As you can clearly see, or perhaps can't see, is that all we've been saying is that you shouldn't be ranting for any reason. There's absolutely no justification for you to say that Sprint isn't willing to give you a break. Let's see:

1. You pay pennies a month for service
2. You're not technically eligible for any sort of equipment discount at this point in time.
3. You've only been a Sprint customer for 2 and a half years, which in terms of being a wireless customer, is basically nothing. It's almost less than nothing.
4. Sprint is bending over backwards and offering you $100.00 off the price of the TP2.

Be happy. Be VERY happy for what you've been offered by Sprint.

[savage25rcracer]

i don't have a SERO but i do have a $99 family plan with just me and my wife i get a corp. discount for 25%. i got my diamond 10/10/08 from a retail store(it was going to be their display model)i got the corp manager to sell me it because my old phone was in like 8 pieces.i was not up for discount for 2 months. well he sold it to me for discount pricing waived the rebate. then he took $100 off for my troubles. so i paid $167 total tax and activation.

well today i loged on to my sprint.com and it said that i was a premere costumer and i qualify for adtional discounts(7yrs) it gave me the 2yr $150 discount plus the $75 for my 1yr discount. so i called in and was able to talk the person(easy actually)in to giving it to me for $124 shiped and waived the rebate.

[Cicatrize]

Midwest Drummer: I know what you said, but it still didn't seem like you fully understood my eligibility for some reason since you were going on about how I wasn't eligible for a discount, as if the few weeks was so important. Sprint is not bending over backwards for me by giving me my $75 discount slightly in advance. It's a nice gesture, but come on, don't give them that much credit. The $25 is also nice of them to give me as well, but you must understand something here. Verizon is selling the same exact device for $150 cheaper.

That is something to complain about, isn't it? If I have a Wal-Mart ad for a Toshiba laptop that's on sale for $399, and Best Buy carries that same laptop for $499, I can bring the ad in to Best Buy and they will sell it to me at the same exact price. Why would they do that? Because they're a great company with whom I've done business with for many years now. Sprint refuses to price match on their phones, and I think it's ridiculous that I have to pay $150 more for the phone itself, regardless of what plan I'm on. If Sprint offered to simply sell it to me for $450 to make up for the price difference at Verizon, I'd be happier, but they won't, and I think that's bad business for a company this large.

Oh, and P.S. Don't call me son. You look like you're 18 years old (if that's you in your sig).

[uscjunkie]

What makes someone a premiere customer? I have seen several people talking about this and I have never heard of such a thing. I have been a customer of Sprint since 1998 and I don't have premiere status. What are the requirements?

[Cicatrize]

Originally Posted by uscjunkie

What makes someone a premiere customer? I have seen several people talking about this and I have never heard of such a thing. I have been a customer of Sprint since 1998 and I don't have premiere status. What are the requirements?

I think you qualify. I'm not 100% certain, but you need to fit one of the two requirements:

- Customer for 10 years
- Paying $69.99/mo+ (or $99.99/mo+ for shared min plans) for 6 months.


EDIT: Here, I found some info: http://www.sprintenterprise.com/premier/

[Exil3d]

Woah! Thems fighting words in heah! Common! Its natural for ppl to bargain for the best deal possible! Specialy with this economy! I mean...... have you guys seem the houses and cottages Cell Company CEO have? Its ridiculous how lavish they live. Dont get me wront! I am a capitalist! I truly believe in hard work and good business and if you make a fortune then you earned it and owe no one a dime. You all have to remember Sprint makes all their money off they monthly service fees. Not by phone sales. Sure phone sales help when its a new customer but for current customers its really the monthly payment that pays for their beautiful houses by their lake. lol. Flame on.