going to Sprint! any advise?

-Sin- · #1 (**permalink**) 09-06-2009, 04:25 AM

Heres my situation. Since last Christmas, 2008. i bought a pre-paid cheapy cell from Dollar-General. I've been working and tryna get set before i gought a phone, my brother has the apple iphone, i've used it. it's not my typa thing. i wanted the htc touch pro, but never bought it, as bad as i wantd it, then the pre came i watchedthe launch and everything, i didn't buy the htc touvch or 2, which is th phone i am feeling right now (But that HTC 'Leo' sure does sound irresistable! n WM7.)

I am buying myself a htc touch pro 2, and my baby mama the palm pre, what is most economically affordable situation for me... I am looking at:

EVERYTHING DATA PLAN: 1500Mins-$129.99 ; 3000Mins-$169.99

i shall be using the 27% employer discount on my bill too, which will help it amazingly!

does any body have any suggestions or words of advice, i want all the free percs.... like

phillyboi6829 · #2 (**permalink**) 09-06-2009, 09:18 AM

shoot for pick 3

**Dr.8820** · #3 (**permalink**) 09-06-2009, 09:28 AM

make sure you read up on the phones and plans. you don't want to be stuck with something you don't like for the next 2 years. also think about how many minutes you're actually going to use each month. i've seen too many people use their sprint phone like it's a metro phone. good luck soldier.

SporkLover · #4 (**permalink**) 09-06-2009, 11:01 AM

sprintusers.com has a lot of good plan/perk info, and there are many sprint employees on there that can help you out.

**elephant007** · #5 (**permalink**) 09-06-2009, 11:21 AM

Quote:

Originally Posted by phillyboi6829

shoot for pick 3

I tried to get the pick 3, I was told it is no longer available. What you can do is select one home number that you can only receive calls from and not count against your minutes, you can't call it though...

SporkLover · #6 (**permalink**) 09-06-2009, 12:54 PM

They say normal account reps can't add pick 3, you have to get it through retentions.

-Sin- · #7 (**permalink**) 09-06-2009, 05:23 PM

Quote:

Originally Posted by SporkLover

They say normal account reps can't add pick 3, you have to get it through retentions.

OKOK so I read alot of these un-adveritsed perks that are available, through Sprint; (theye are basically hidden to the Reg./Avg. customers) ..Due to some kind of 'Friends, and/or Family. Basically i call it 'A Hook-up' i told my mother i think i could of gotten her 27% discount on her bill , and she ssaid go ahead, and i filled out the lil form on the sprint website, used tha Citigroup claom with '@post.com' .. WORKS LIKE A CHARM

Then i mentioned her this pick 3 thing, and explained to her what is was and how it worked. she wanted that too, i told her to call *2 and speak with retentions, they gave her the free perk all in like 3-5 minutes on the phone.

I just wanted to let people know of my experiences, this website is da bomb, i'n a newbie to it. but i'm sure picking up alot of important info, good advice, and just the kind of tnigs here, is deffinately one of those places that was created because must of had SOOOO many people, it was innevitable!!

Here are all the perks/advantages/whatever their called, :

27% employee discount
free pick 3
after 7PM phones free, plus weekends or something
This can change to 6PM .. (i read somebody has that perc somehow)

robert1948 · #8 (**permalink**) 09-10-2009, 02:02 PM

Three things worth knowing about Sprint plans:
1. Sprint has more than one customer service center, each being in a different part of the country and each seems to have their own training programs. When I make a follow-up call for any purpose and get a different center than the one that gave me the first answers, the second center will give me a totally different answer. Always ask which center you have contacted and make a note of it. If they will give you a first name or some way to identify who you talked to, make a note of that. If I can convince them I really did talk with a Sprint center on my first call, they will try to resolve any differences in a friendly way. If I can't convince them that my information really came from a Sprint center, they act like I am crazy. This is a more substantial problem if one center is Nextel and the other is Sprint (they do not seem to be aware of each other's promotions).
2. I have not heard this happen to anyone else, but when Sprint technical support told me to get a replacement for my HTC Touch Pro through the Assurion warranty service, I was told I had to pay a $50 deductible and they would only give me a used PPC-6700 to replace my HTC Touch Pro. If anyone in technical support tells you to go to Assurion, try to get the name of the person in Technical support. I have heard about people getting refurbished models of better phones than the ones they had. I might be the only one who was told he had to pay $50 to get a much older phone. My point is like my first point, make sure you get enough information (like the name of the tech support person) to have confidence you will get something that is at least equal to the phone you had.
3. I am in a dead zone for Sprint PCS. I get perfect coverage from the Nextel IDEN network. I was sold a phone that had a walkie talkie feature, so the sales person at a Sprint store said it was a Nextel phone that worked on the Nextel network. I was not told that the walkie talkie was the only part to use the IDEN network and the phone used the Sprint PCS network. Even though I was sold a dead brick, I had to pay a re-stocking fee and lose my two-year contract renewal discount to get another phone that actually worked where I live. I don't think their sales person knew they were selling me the wrong phone. I did not think it was right that I had to lose my discount for another two years and pay re-stocking fees to get the phone I told them I wanted in the first place. I do not think they intend to rip people off. I think they either have very poor employee training or inconsistent employee training. Keep good notes about who told you what and when. If you have enough information on your side, they will often give you the benefit of the doubt at higher levels.

basilray · #9 (**permalink**) 09-10-2009, 08:54 PM

OP:

Quit expecting big things from a company that by all rights owes you nothing! Get a plan and like it.

That being said, good luck!

Rippa_MD · #10 (**permalink**) 09-10-2009, 11:34 PM

Quote:

Originally Posted by -Sin-

Heres my situation. Since last Christmas, 2008. i bought a pre-paid cheapy cell from Dollar-General. I've been working and tryna get set before i gought a phone, my brother has the apple iphone, i've used it. it's not my typa thing. i wanted the htc touch pro, but never bought it, as bad as i wantd it, then the pre came i watchedthe launch and everything, i didn't buy the htc touvch or 2, which is th phone i am feeling right now (But that HTC 'Leo' sure does sound irresistable! n WM7.)

I am buying myself a htc touch pro 2, and my baby mama the palm pre, what is most economically affordable situation for me... I am looking at:

EVERYTHING DATA PLAN: 1500Mins-$129.99 ; 3000Mins-$169.99

i shall be using the 27% employer discount on my bill too, which will help it amazingly!

does any body have any suggestions or words of advice, i want all the free percs.... like

wait so are you getting yourself 1500-$129.99 and your baby mama a separate plan 3000Mins-$169.99?

1. do you really talk close to those minutes?
2. you heard about www.sprint.com/sero ? might help with plan choice and are discounted too, use e-mail: russ.s.mcguire@sprint.com cid: 383 click on plans, view of plans..
3. do you want separate accounts or family plans?

let's get those questions answered and see if we can provide more focused plans