Sprint is no good!

[zepsamsung]

I hate Sprint, they just plain suck. All their phones are released with all sorts of problems.
They have the worst customer service. They will send you an email with one thing and then you call and they try to say they never said that. I can hardly understand half of the foreign CSR.
They send you three refurb phones before they send you a new one.
All their stores are understaffed and what good is in store tech support and repair, if all they do is order you a refurb? I had the Mogul, the phone part worked great, the rest sucked and Sprint lied about the auto focus camera, it was fixed focus!! The lack of ram was a real flop in the mud for the Mogul also.
Now since March I have had the nightmare hellish hot TOUCH PRO. While most other carries have released updated roms to fix the issues, Sprint has not!! Yet they will rush to release the TP2 before fixing what is already in the customers hand. I live in America, so why the overseas CRS?
What, no Americans need those jobs? No wonder Sprint is going steady with the loss of customers.
Sprint can go suck a f@#$ ball of $hiT!! Issues with the TP include, hot as hell when in heavy use!
Phone will flash at you and not ring, or let you answer it until it rings. Battery life sucks worse than any phone I have owned! The phone is hard to hear when in call, even with tweaks, then all of a sudden it will be loud! I miss calls and voice mail all the time. Then a day later, the voice mail shows up!!
I am angry at the fact that they told me to buy the new TP2 when it arrives!
FIX THE DANG CRAP THAT IS ALREADY IN MY FREAKING HAND YOU SOB POS JERKS!!


Thread title has been changed due to inappropriate language. Please refer to PPCGeeks rules and regulations.

[Biggzz]

Originally Posted by zepsamsung

I hate Sprint, they just plain suck. All their phones are released with all sorts of problems.
They have the worst customer service. They will send you an email with one thing and then you call and they try to say they never said that. I can hardly understand half of the foreign CSR.
They send you three refurb phones before they send you a new one.
All their stores are understaffed and what good is in store tech support and repair, if all they do is order you a refurb? I had the Mogul, the phone part worked great, the rest sucked and Sprint lied about the auto focus camera, it was fixed focus!! The lack of ram was a real flop in the mud for the Mogul also.
Now since March I have had the nightmare hellish hot TOUCH PRO. While most other carries have released updated roms to fix the issues, Sprint has not!! Yet they will rush to release the TP2 before fixing what is already in the customers hand. I live in America, so why the overseas CRS?
What, no Americans need those jobs? No wonder Sprint is going steady with the loss of customers.
Sprint can go suck a f@#$ ball of $hiT!! Issues with the TP include, hot as hell when in heavy use!
Phone will flash at you and not ring, or let you answer it until it rings. Battery life sucks worse than any phone I have owned! The phone is hard to hear when in call, even with tweaks, then all of a sudden it will be loud! I miss calls and voice mail all the time. Then a day later, the voice mail shows up!!
I am angry at the fact that they told me to buy the new TP2 when it arrives!
FIX THE DANG CRAP THAT IS ALREADY IN MY FREAKING HAND YOU SOB POS JERKS!!

Wow! Tell us how you really feel...Haha

You could try Verizon or T-Mobile?

[DomSim]

i have none of the issues you have with your phone, flash a rom from this site and 95% of your problems will disappear. and forieng crs's is not just an issue with sprint. practically every company you try to call has out sourced their tech support. as far as the emails go, if you didnt retain a copy to prove they offered you this or that, well then thats your fault.

[Dr.8820]

#1: tell us how you really feel.
#2: this should be in off-topic
#3: if you act harshly toward the crs, they will act harshly toward you!

[zedron]

Originally Posted by Biggzz

Wow! Tell us how you really feel...Haha

You could try Verizon or T-Mobile?

Or get an iPhone with AT&T

But I had issues with the TP until I had flashed it to one of the many ROMS available here and like mentioned above. Most of the issues dissappeared when it was all done. Granted I shouldnt have to flash a phone on my own to make it usable but what you gonna do?

[fr0st]

Whenever I talk to customer support they are from the usa. Seems like a southern accent. I got my TP the first day it came out and I've been loving it ever since. Try flashing a rom. That is the whole point in owning a windows mobile phone.

[darren.wlsn1]

quit crying, post in correct forum, goto another carrier and see how great they are then report back.

[zepsamsung]

Originally Posted by DomSim

i have none of the issues you have with your phone, flash a rom from this site and 95% of your problems will disappear. and forieng crs's is not just an issue with sprint. practically every company you try to call has out sourced their tech support. as far as the emails go, if you didnt retain a copy to prove they offered you this or that, well then thats your fault.

I sent it to them about an hour ago.

[zepsamsung]

I was with Suncom until I moved back to Va

[zepsamsung]

Been nice to them for months...