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Old 07-14-2009, 03:58 PM
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Re: Number to direct corporate Sprint?

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Originally Posted by darkjedi007 View Post
Do you go to the corporate service and repair centers? I replaced my mogul 3 times and my TP once and all but one time they just took the phone, said they'd look at it and eventually replaced or ordered a new phone without asking for payment. The one time they did say that it would could 50$ I pointed out that I had TEP at which point the tech went back again and told me that he had already placed an order for a new phone and that I wouldn't have to worry about payment.

I almost always go to the major Sprint stores as I find they offer the least hassle.


yea every time they told me to go to a repair center 80 miles away Sorry i have 3 kids and full time job i dont have time to drive 80 miles ( 160 round trip ) for some pimple face kid to tell me " YEP the keyboard is dead "

after my contract is up im jumping ship i think .. Oh and 50 LOL they wanted 140 EVERY TIME i needed a replacement . screw that as well

i will NOT use my insurance for a hardware defect hey if its my fault the phone dies ill gladly pay
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Old 07-14-2009, 04:14 PM
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Re: Number to direct corporate Sprint?

Quote:
Originally Posted by Sporkman View Post
yea every time they told me to go to a repair center 80 miles away Sorry i have 3 kids and full time job i dont have time to drive 80 miles ( 160 round trip ) for some pimple face kid to tell me " YEP the keyboard is dead "

after my contract is up im jumping ship i think .. Oh and 50 LOL they wanted 140 EVERY TIME i needed a replacement . screw that as well

i will NOT use my insurance for a hardware defect hey if its my fault the phone dies ill gladly pay
well I guess that's what the online site is for hahah. Luckily I have a corporate store next to where I work. I thought I remember reading somewhere that if you're a certain distance away, they can ship you the replacement directly.
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