Number to direct corporate Sprint?
 

Does anyone know the number to direct corporate Sprint representative? I had the keyboard fail a second time but this time Sprint doesn't want to replace it. (I do have insurance but do not want to pay for a manufacture defect.)

Re: Number to direct corporate Sprint?
 

Do you have only insurance or TEP? If you have TEP you can walk into a sprint service and repair center and they'll fix it or replace it for free as part of your coverage. I hear there's an online service for this as wel.

Re: Number to direct corporate Sprint?
 

i have no insurance and my 1yr old tp gps quite and they wanted 50 bux i said put me on with cancelation and they sent new tp next day. lol and kept the old one.

Re: Number to direct corporate Sprint?
 

Wow Sprint must love you, I wish I got that kind of service.

Re: Number to direct corporate Sprint?
 

tell them att made you a better offer and you know away around etp.

Re: Number to direct corporate Sprint?
 

They'd probably laugh at me once they see my account is a SERO account, hahah. Can't expect that level of service at the price point I'm paying.

Re: Number to direct corporate Sprint?
 

if its under a yr old the service center will swap it out through AE at no cost under manuf. warranty, if there is any physical damage to the device, they wont.

Re: Number to direct corporate Sprint?
 

mine was over 1yr old and has chrome damage and they still sent a new tp, not refurb either.

Re: Number to direct corporate Sprint?
 

Sprint corporate office - 703-433-4000 unless it changed within a years time

Hope this helps the OP and I think the online phone this is www.phoneclaim.com to skip all the store bs and get the phone quicker ;)

Re: Number to direct corporate Sprint?
 

NO they will not ! i have had to have 6 Tp replaced ( ALL UNDER WARRANTY ) every single time they wanted me to use my insurance . so i use this

https://indirect3.sprint.com/apps/ad...&FROM_SPRINT=Y

less than 24 hours turn around ( normally 16 or less )