Open Enrollment: Total Equipment Protection (TEP)

[isaaclim]

Just got done adding this....yippeee!!! I've been wanting to get this one for my used touch pro for some time. I think its a sweet deal to have protection and the deductible is only when you've got your phone lost or stolen. Otherwise, any repairs or phone swaps are free. Thanks for the heads up nyclegend!

[kevm14]

FYI sprint is having another open enrollment later this year. I got my phone in late March so I figure I am covered by the HTC warranty for a year (for things that are not my fault). Maybe I will add the insurance later this year.

[wannano]

Originally Posted by isaaclim

Just got done adding this....yippeee!!! I've been wanting to get this one for my used touch pro for some time. I think its a sweet deal to have protection and the deductible is only when you've got your phone lost or stolen. Otherwise, any repairs or phone swaps are free. Thanks for the heads up nyclegend!

Is this really true now? I was always charged for swaps from damaged phones.

[thacounty]

Originally Posted by wannano

Is this really true now? I was always charged for swaps from damaged phones.

I think they charge for water damage too.

[06MS6]

Originally Posted by wannano

Is this really true now? I was always charged for swaps from damaged phones.

You should only be getting charged on damage that you caused. If the phone malfunctions it's free, but if you drop it and break it, obviously there is a deductible.

[Rusty Duck]

Originally Posted by 06MS6

You should only be getting charged on damage that you caused. If the phone malfunctions it's free, but if you drop it and break it, obviously there is a deductible.

Really? I am pretty sure there is a deductible.

[razorloves]

Originally Posted by tsousan

Really? I am pretty sure there is a deductible.

There's no deductible on warranty claims. There's just the $100 deductible on insurance claims on damage that you cause

[Zombie Scott]

$168 over a two year contract and 100 deductible = $268 if I even use the insurance once and for what?...a possible refurbished phone. No thanks! I can get a brand new one for that price from eBay.

[freeza]

Nice, I know a few people who will be taking advantage of this!

[kevm14]

I have a feeling that if you have what should be an HTC warranty claim and have the sprint insurance that they will try to get the deductible out of you. That makes me mad.