Sprint VS Verizon

[Darkjedi]

I have Sprint

Since I live in a city, Sprint and Verizon have almost exactly the same level of service. Even if Sprint didn't have coverage in an area, Sprint phones can roam on Verizon towers for free. Unlike jmorton, I never experience dropped calls unless I literally walk underground during a call. I've also never known of a problem with missing texts or late texts. That said, I also never had problems with service with Verizon. But again, I live in New York. Sprint does trump Verizon in one area though and that is EVDO speeds. From what I hear, Sprint users gets up to 2x the speed that Verizon gets.

If you live in a more rural area, you need to check the coverage maps for both companies. While its true that Verizon has more coverage than Sprint, it can still differ from area to area.

The reason I moved from Verizon to Sprint was 100% because of the SERO plan and the ridiculous prices that Verizon charges for data and texts. I was also sick of dealing with inept Verizon techs telling me blatant lies about their phones and/or service. Sprint folk may not know more than VZW techs, but that can work to your advantage, especially since I've never had a Sprint tech try to BS me about something with my phone. This of course only applies to in-store techs and bad individual reps shouldn't be extrapolated to the rest of the company. On the phone however, I've experienced comparable levels of service, knowledge and respect.

The only thing about the company attitude I very much dislike is the fact that they treat their customers like children or at best idiots. This is especially apparent with their crippling of phones and removing of stock features. It feels like a "We're so big we can do whatever we want because people will continue using us" culture, which is ultimately very bad for us consumers.

I swear, I feel like some customers have beaten wife syndrome with Verizon. I don't think I could ever "love" verizon the way they treated me. I was counting the days to contract expiration so I could switch to Sprint.

[kyrumo]

Originally Posted by darkjedi007

I have Sprint

Since I live in a city, Sprint and Verizon have almost exactly the same level of service. Even if Sprint didn't have coverage in an area, Sprint phones can roam on Verizon towers for free. Unlike jmorton, I never experience dropped calls unless I literally walk underground during a call. I've also never known of a problem with missing texts or late texts. That said, I also never had problems with service with Verizon. But again, I live in New York. Sprint does trump Verizon in one area though and that is EVDO speeds. From what I hear, Sprint users gets up to 2x the speed that Verizon gets.

If you live in a more rural area, you need to check the coverage maps for both companies. While its true that Verizon has more coverage than Sprint, it can still differ from area to area.

The reason I moved from Verizon to Sprint was 100% because of the SERO plan and the ridiculous prices that Verizon charges for data and texts. I was also sick of dealing with inept Verizon techs telling me blatant lies about their phones and/or service. Sprint folk may not know more than VZW techs, but that can work to your advantage, especially since I've never had a Sprint tech try to BS me about something with my phone. This of course only applies to in-store techs and bad individual reps shouldn't be extrapolated to the rest of the company. On the phone however, I've experienced comparable levels of service, knowledge and respect.

The only thing about the company attitude I very much dislike is the fact that they treat their customers like children or at best idiots. This is especially apparent with their crippling of phones and removing of stock features. It feels like a "We're so big we can do whatever we want because people will continue using us" culture, which is ultimately very bad for us consumers.

Well put