sprint online chat

shaun_reid · #1 (**permalink**) 02-02-2009, 12:16 PM

I just got done talking with a sprint rep and she said that a phone cannot be replaced by assurion that is not purchased directly from the sprint store.. Is this true? Because I have had friends who have bought phones off eBay and got them replaced through assurion after they broke.

**shaun0207** · #2 (**permalink**) 02-02-2009, 12:24 PM

I've had phones replaced by Asurion that I bought from Best Buy. But then Sprint stopped doing it.

BWT: First person I've ever seen that spells Shaun the same as me.

circuit breaker · #3 (**permalink**) 02-04-2009, 09:45 PM

So us that bought our phones 3rd party with insurance, we don't get covered? I need to look up my terms.

**hooover** · #4 (**permalink**) 02-05-2009, 01:10 AM

I sold people phones on here that have had them replaced ?

shaun_reid · #5 (**permalink**) 02-05-2009, 01:19 PM

Quote:

Originally Posted by hooover

I sold people phones on here that have had them replaced ?

I know thats just what the lady said... she didnt know what she was talking about