Upgrade To Touch Pro Free!!

[BigDinCA]

Originally Posted by cellardoor

sprint is sending me a 4th refurb mogul and they say the only way i can cancel my request for it is to refuse delivery of the package that contains it. a customer service supervisor assured me that they are putting an end to anyone getting touch pros instead of moguls and that I will ESPECIALY never get one through them. ALSO I can no longer use the self exchange page to even check if i can get a touch pro because it says the "maximum number of transactions for my phone have been completed" after i enter my serial #. i hate sprint hold music

if i make a phone claim at asurion and pay the 55$ and say i lost it (after i unload a clip into my mogul) are they going to replace it with a TP? i have insurance

Well look at it this way, the Mogul will probably have white spots the second you turn it on. BAM! Give it some time and the keyboard will stick and the sync port will flake out. You'll get a TP soon regardless and once it's done, the ESN of the phone is different so if they are keeping track, their counter should reset. But gbm is right - play it cool. I made a point to reference the fact that I didn't want the Vogue and had to have a Mogul when it was replaced the first time in-store. I saw the guy typing and then he asked me why I needed a Mogul and I said I needed the keyboard, but I had to have Windows Mobile too. He mentioned that the TP was coming out in a month or so, but I specifically said I didn't care about upgrading... more typing and then I had the replacement Mogul and I assume a nice little note in their system that I wasn't fishing for a free upgrade. When I called in a month later to deal with tech support about data provisioning, the guy said they were sending out a brand new phone and he specifically stated that he would make sure that it had the keyboard. I never told him that I HAD to have that, so I think he may have seen it on my account notes.