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[cad_genyus]

Originally Posted by sanjsrik

No matter how many times I go to the Self Service Solutions page, and try to file a claim, all I am shown is that I will be receiving a reconditioned mogul as replacement.

Any ideas, anyone?

Just be patient. Like I said, I had to keep trying and trying. I tried about 2 times a day. I even went so far as to make a text file of the response I was giving so I could just copy-paste.

I could almost guarantee you there is no rhyme or reason to it. Just luck and persistance.

[BigDinCA]

Originally Posted by cad_genyus

Just be patient. Like I said, I had to keep trying and trying. I tried about 2 times a day. I even went so far as to make a text file of the response I was giving so I could just copy-paste.

I could almost guarantee you there is no rhyme or reason to it. Just luck and persistance.

DITTO! The only other thing I would say is that if you're b.s.'ing karma is probably keeping you from getting a TP. Just a thought...