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[mellospace]

Originally Posted by extamukrunner

Call it in guys! I called after placing an online claim, the claim didn't go through and it said call the 1800 # bla bla, so today I called and got a represenative in Texas. Asurion says that sprint removed the mogul and that the replacement was a brand new touch pro. I asked the represenative I don't want a touch pro and she said I'm sorry but we don't have the mogul as a replacement and we had a batch but no longer. Just take the pro it's better. So there you have it, I should get my phone by sat. Don't get mad at the represenatives just talk to them, they can work wonders if you are nice. Good Luck!

That happened today? I tried today and they said no, that I can only get another mogul as replacement.