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  #441 (permalink)  
Old 01-23-2009, 01:08 PM
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Re: Upgrade To Touch Pro Free!!

Quote:
Originally Posted by mikey0422 View Post
its been almost 24 hours and still no information updated on the UPS tracking site
What's your Sprint Order Number? You should be able to put that into the UPS Track By Reference tool and see it.
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  #442 (permalink)  
Old 01-23-2009, 01:08 PM
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Re: Upgrade To Touch Pro Free!!

This worked for me!!! I tried all day yesterday and kept canceling the replacement request until the phone it told me that I would get was the HTC Touch Pro.

I got the confirmation email from sprint and my phone has already been sent out for delivery.

I can't wait to get my new phone.

As for the problem my phone had, for some weird reason whenever I would power down my phone completely, It would freeze on restart. I would have to do a manual pull of the battery leave it out for twenty minutes then insert it and it would work the right way maybe 3 out of 5 times. If not, it would start up the right way, but then when I would go to use my screen, it was acting like it was transparent and would select the underlying choice of the menu below it.

From restarting my phone one time, I now have some permanent pixels which are brighter then the rest of the screen.
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  #443 (permalink)  
Old 01-23-2009, 02:09 PM
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Re: Upgrade To Touch Pro Free!!

Quote:
Originally Posted by schettj View Post
What's your Sprint Order Number? You should be able to put that into the UPS Track By Reference tool and see it.

OH man, i feel stupid, ive been putting the order number in wrong place
it went out for delivery early this morning. 3.8 lbs, is that the weight for the TP?
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  #444 (permalink)  
Old 01-23-2009, 02:13 PM
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Re: Upgrade To Touch Pro Free!!

Quote:
Originally Posted by mikey0422 View Post
OH man, i feel stupid, ive been putting the order number in wrong place
it went out for delivery early this morning. 3.8 lbs, is that the weight for the TP?
I've seen 3.4 lbs earlier in the thread. I wish you luck, hope you get a Touch Pro. It's turning into a crap shoot.
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  #445 (permalink)  
Old 01-23-2009, 02:16 PM
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Re: Upgrade To Touch Pro Free!!

Is my order number ESXXXXX my tracking number? How do i check the status of my order? I order it through Self Service Phone Replacement. I got an email saying im getting a TP.
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  #446 (permalink)  
Old 01-23-2009, 02:18 PM
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Re: Upgrade To Touch Pro Free!!

Quote:
Originally Posted by silverado1 View Post
Is my order number ESXXXXX my tracking number? How do i check the status of my order? I order it through Self Service Phone Replacement. I got an email saying im getting a TP.
go to track by reference and that number there
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  #447 (permalink)  
Old 01-23-2009, 02:26 PM
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Re: Upgrade To Touch Pro Free!!

Quote:
Originally Posted by mikey0422 View Post
go to track by reference and that number there
I did but it says:
>>> UPS could not locate the shipment details for your request. Verify your information and try again.
I order it last night. Is that mean they haven't got my order yet?
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  #448 (permalink)  
Old 01-23-2009, 02:30 PM
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Re: Upgrade To Touch Pro Free!!

Quote:
Originally Posted by silverado1 View Post
I did but it says:
>>> UPS could not locate the shipment details for your request. Verify your information and try again.
I order it last night. Is that mean they haven't got my order yet?
you're going to have to wait. according to everyone its takes a while for it to update
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  #449 (permalink)  
Old 01-23-2009, 02:30 PM
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Re: Upgrade To Touch Pro Free!!

Quote:
Originally Posted by silverado1 View Post
I did but it says:
>>> UPS could not locate the shipment details for your request. Verify your information and try again.
I order it last night. Is that mean they haven't got my order yet?
They probably haven't shipped it yet. Check back at like 6pm tonight. I ordered last night as well and my tracking isn't showing up either.
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  #450 (permalink)  
Old 01-23-2009, 02:31 PM
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Re: Upgrade To Touch Pro Free!!

I wonderif anyone else's package weight was 3,80lbs. I am really scared that its going to be another mogul
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