Upgrade To Touch Pro Free!!

kenton_supreme · #1 (**permalink**) 01-19-2009, 06:36 PM

My phone got stolen and they told me I had to wait 7 to 10 days. Ended up with another mogul with Windows 6.1

gbm85 · #2 (**permalink**) 01-19-2009, 06:43 PM

Just got my Touch Pro a day early as well!

Many thanks, orionsbuckle!!

tnynyn · #3 (**permalink**) 01-19-2009, 07:23 PM

I have a PPC6700 for about 3 years now and its starting to show its wear. I filled out the replacement form online and qualified for a Touch Pro. When I got my confirmation email, I noticed it said I have to send in my old phone or get hit with the fee. So I emailed customer service asking if I can keep my current phone as a backup (this is my 1st and only sprint phone) and they said I can keep the phone without any fees

gbm85 · #4 (**permalink**) 01-19-2009, 07:28 PM

Quote:

Originally Posted by tnynyn

I have a PPC6700 for about 3 years now and its starting to show its wear. I filled out the replacement form online and qualified for a Touch Pro. When I got my confirmation email, I noticed it said I have to send in my old phone or get hit with the fee. So I emailed customer service asking if I can keep my current phone as a backup (this is my 1st and only sprint phone) and they said I can keep the phone without any fees

Probably because it's so old they wouldn't do anything with it other than toss it in the trash anyway

**dschoenike** · #5 (**permalink**) 01-19-2009, 07:38 PM

Nice

Finally called up asurion, and explained my situation. The extremely nice lady told me that since the moguls are no longer in stock, and may never be in stock, the only option was to offer me a Touch Pro. Be here in 1 - 2 days, and all is final. Guess i'll find out in 1 or 2 days.