Upgrade To Touch Pro Free!!

[MrShoe]

Great new to hear for y'all.
Would have been better had my wife not removed insurance from our account last summer to save money.

[sanjsrik]

Save money? Insurance is $7/month, for the love of gods it's like not buying a bagel for a week. NOW, you have to foot the bill for the entire cost of a phone.

IF you make a big enough stink you may be able to put the insurance back on. You'll have to take teh phone to an authorized agent and "show" them the phone but I had to do that bc the boneheads at Sprint forgot to put insurance on my account even though I requested it in writing.

[letsgoflyers81]

Well I called Asurion and explained the situation. Moguls are back ordered so they offered me a Touch, Touch Diamond, or Treo 800w. They said the Touch Pro is not offered as a replacement. I'm going to call back and see if I can get the Pro, but I'm trying to think of a legitimate reason as to why I should get the Pro over the Treo. I can refuse the Touch and Diamond because there's no keyboard, but what reason could I use why I need the Pro over the Treo. It looks like the Treo's specs are superior to the Titan anyway. Does anyone have any ideas?

[phillips82]

Just did the online replacement form said a TP is replacement. Waiting for confirm e-mail. Fingers crossed.

[phillips82]

http://www.nextel.com/en/services/se...olutions.shtml

Used this link.

[kimogent]

Originally Posted by letsgoflyers81

Well I called Asurion and explained the situation. Moguls are back ordered so they offered me a Touch, Touch Diamond, or Treo 800w. They said the Touch Pro is not offered as a replacement. I'm going to call back and see if I can get the Pro, but I'm trying to think of a legitimate reason as to why I should get the Pro over the Treo. I can refuse the Touch and Diamond because there's no keyboard, but what reason could I use why I need the Pro over the Treo. It looks like the Treo's specs are superior to the Titan anyway. Does anyone have any ideas?

you dont like palm's operating systems.......once your WINMO you dont go back! or at least not me. but on a diff note the ONLY palm phone i would ever consider is the Pre.

[unclutchable]

Originally Posted by Churka

Ummm, I didn't really care about a keyboard or not because I use the SPB keyboard on my mogul's screen so I decided to call asurion and get a Diamond.


Phone Call:

Ring Ring

Press this button to do this, blah blah blah

On hold for less than a minute.

Asurion: Welcome to the goodburger, home of the goodburger, may I take your order.

Me: Yeah..... (I tell my story)

Asurion: We have to order the phone so we are offering some other devices instead so you don't have to wait.

Me: What are the choices

Asurion: Blah blah blah, TOUCH DIAMOND, blah blah blah

Me: I'll take the diamond, seems like a popular phone.

Asurion: 50 bucks please. You may add it to your credit card or sprint account.

Me: Sprint account

Asurion: Ok, I just made the order. You can choose free express shipping (1-2 business days) or $20 to have it here by Saturday.

Me: Free express

Asurion: You will get your phone, send the mogul back within 10 days.

Me: Thanks

Asurion: Bye



He also said that instead of just sending a phone and charger. They are sending the full box with accessories and goodies.

w00t!!!!!!!!!!!

Same exact thing with me, I got my Diamond in yesterday. However, it was already registered to some other guy's account... in Chicago. They're sending me my brand new replacement, it should be here in another hour or so.

I did mess around with the Diamond for a bit, and although it is nice, I REALLY want a full physical keyboard. What are the chances of them sending me a Touch Pro if I complain? I know they're on back order too...

Originally Posted by kimogent

you dont like palm's operating systems.......once your WINMO you dont go back! or at least not me. but on a diff note the ONLY palm phone i would ever consider is the Pre.

Not quite. The Palm Treo 800w comes with Windows Mobile.

[DiamynzNPearlz]

Ok, so I'll see how this works. How do you track these order numbers? ERxxxxx?

[unclutchable]

Originally Posted by DiamynzNPearlz

Ok, so I'll see how this works. How do you track these order numbers? ERxxxxx?

Go to www.phoneclaim.com and click Track My Claim. Enter your mobile number and you're good. If updated, they will have a UPS tracking number ready for you.

[chnzshyguy]

Originally Posted by phillips82

http://www.nextel.com/en/services/se...olutions.shtml

Used this link.

Confirming that through this link, I was offered a Touch Pro for my HTC Mogul. I have a legitimate issue with my phone that I have an existing eTicket for. I have so far been unable to get a Mogul *or* a Touch Pro like everyone else. But, this link worked! Let's see where it goes from here, waiting for an email confirmation.