Re: Upgrade To Touch Pro Free!!
 

10-4 that is correct :geek::geek::geek::geek: crazy but correct....

Re: Upgrade To Touch Pro Free!!
 

question....for those who have recevied you phone, how long from the first confirmation email did it take...I did it on Sat. at around 6:00p central, when should i expect the phone...

also, i am trying to track it with the UPS reference thing, but it is not working either, somone had mentioned it won't show up for 24 hours, i assume this is business days as well...

Re: Upgrade To Touch Pro Free!!
 

How many have successfully swapped a 6700 for a Touch Pro?

Re: Upgrade To Touch Pro Free!!
 

Alright looks like im in a pickle with the rest of us

was very excited about being offered a TP on the website, however when I called after receiving my email (waited 40 hours) its not in their system at all, one lady said she seen my number, but no other information about it.

I know a few others have this issue, has anyone resolved it?

Re: Upgrade To Touch Pro Free!!
 

Where did you call to?

Re: Upgrade To Touch Pro Free!!
 

It took me about 36 hours or so before I had any info on my order. I would give it till tomorrow afternoon. Have you gotten your confirmation e-mail yet?

Re: Upgrade To Touch Pro Free!!
 

alright I called and was sent all around today

Customer Care had no clue what the Self Service Solutions Tool was, they seen my order number ( the ET one) however couldnt see anything else

they told me this is part of Tech Support and I need to go through them

well I called tech support a few times and was disconnected

should i just wait?

I have the confirmation email

however

I head stories about people getting their TP before receiving their Tracking Information email


hmmm still no tracking email, maybe I should wait...

Re: Upgrade To Touch Pro Free!!
 

that what happen to me i had my phone even before the tracking number was posted

Re: Upgrade To Touch Pro Free!!
 

in the same boat. did the online thing on sat eve.. which may be the issue, i got my confirmation email almost immediately, but being saturday evening, adn then sunday, I really don't expect to hear anyhting until monday, well, monday is here is almost gone and UPS has no info, but hoping i have a gift on tuesday whe i get home.

Re: Upgrade To Touch Pro Free!!
 

I talk to Tech Support and they say that the phone could come by UPS or FedEx, but they can not see if it has shipped out yet.