Upgrade To Touch Pro Free!!

[tonykovac]

I exchanged one Mogul with a large white spot on the screen and a non-functioning d-pad, received a Touch Pro through Sprint's advanced exchange website (like others, received the phone before the confirmation of shipping email - ordered last Friday night, received Monday).

Called Asurian because my wife's screen cracked on her Mogul (second Mogul - have insurance). Did the Asurian phoneclaim on line on Tuesday, which listed a replacement as a Touch Pro. At the end of the order, it couldn't complete without more info, said to call Asurian. Spoke to someone who said they would send a refurbished Mogul. Of course I said "Gee, the web site said I'd get a Touch Pro..." "No, we have Moguls available." Oh well. Today while flashing a new rom, noticed a white spot on that one. Called Asurian back, was transfered to a "tech" person, told her the problem, she said they were out of Moguls, all they had were Touch Pros, so she'd send one to me. We'll see what we get. This was around 3 pm Pacific Time today.

[k000]

Originally Posted by ieatpaint

Boo... Asurion shows the reman 6800 as my replacement online. Try again in a few days?

Beware that Asurian might be tracking that you have been having the issue and not claiming the replacements...

Whats the difference from from it saying Touch Pro kit and PPC 6850 the shipping weight is 2.20 lbs what does that mean

[xdanimalx]

Originally Posted by art198811

Whats the difference from from it saying Touch Pro kit and PPC 6850 the shipping weight is 2.20 lbs what does that mean

2.20 lbs is the weight of the phone.
The PPC 6850 is the model name of the Touch Pro.
There will be no difference between Touch Pro kit and it saying PPC 6850.

This was on my confirmation
Replacement Phone Information:
Model Name: UTStarcom Touch Pro Handset Kit

This was on my tracking.
Replacement Phone Information:
Model Name: UTSTARCOM PPC 6850 WINDOWS MOBILE 6.1

[NinjaMom]

Originally Posted by xdanimalx

2.20 lbs is the weight of the phone.
The PPC 6850 is the model name of the Touch Pro.
There will be no difference between Touch Pro kit and it saying PPC 6850.

This was on my confirmation
Replacement Phone Information:
Model Name: UTStarcom Touch Pro Handset Kit

This was on my tracking.
Replacement Phone Information:
Model Name: UTSTARCOM PPC 6850 WINDOWS MOBILE 6.1

MY UPS tracking states the weight at 2.0 lbs... And the replacement says UT STARCOM 6850 ((no mention of kit))

Does this sound like a refurb phone to you guys? Or could I still be getting NIB?

[kingswiss]

Originally Posted by NinjaMom

MY UPS tracking states the weight at 2.0 lbs... And the replacement says UT STARCOM 6850 ((no mention of kit))

Does this sound like a refurb phone to you guys? Or could I still be getting NIB?

My shipping notice was exactly the same. My Pro was not a refurb. Everything was new & sealed. They even included an extra battery. So I'm going to venture a guess & say yours should be NIB.

[NinjaMom]

Originally Posted by kingswiss

My shipping notice was exactly the same. My Pro was not a refurb. Everything was new & sealed. They even included an extra battery. So I'm going to venture a guess & say yours should be NIB.

You my friend were correct. THANK GOD my husband didn't want the replacement they were sending him. He took my old Touch.

[Imaginos]

Originally Posted by art198811

Whats the difference from from it saying Touch Pro kit and PPC 6850 the shipping weight is 2.20 lbs what does that mean

Same thing. PPC 6850 IS a Touch Pro.

[kid_29]

I just got a TP trade for my mogul from sprint phone replacement no fee.

Return Instructions:

As a friendly reminder, please be sure to return your defective phone to us within 15
days to avoid a non-refundable charge to your Sprint account of $50 - $200, depending on
the phone model.

- Note: In addition to the charges above, Sprint reserves the right to charge an
additional fee of $75-$125 for phones that are found to either be damaged beyond
repair or exhibit no sign of defect.

[gator2k83]

Well after 4 days of trying I finally got offered a tp. i took the offer @ 4:50pm today.

Defective Model UTSTAR PPC6800 QWERTY CAM

Replacement Model UTStarcom Touch Pro Handset Kit


Replacement Charge $55.00 plus applicable taxes.

good deal.


I used the advanced exchange link.