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-   Carrier Discussion (http://forum.ppcgeeks.com/forumdisplay.php?f=77)
-   -   Upgrade To Touch Pro Free!! (http://forum.ppcgeeks.com/showthread.php?t=53327)

awhite5052 01-19-2009 09:38 PM
Re: Upgrade To Touch Pro Free!!
 
Quote:
Originally Posted by erockvr6 (Post 652334)
so did ne one else have to do the affidavit thing
is this your 3rd and final claim in a 12 month period? i have had to do it once before, no big deal though you just print fill out and fax/email. its real easy

kayfouroh 01-19-2009 09:44 PM
Re: Upgrade To Touch Pro Free!!
 
Quote:
Originally Posted by awhite5052 (Post 652507)
that is what im understanding thats because alot of people are saying something is wrong with there mogul just to get a tp. i was told THEY WILL TEST THE PHONES.
That's fine -- my phone does exhibit the issues I reported.

Only problem is, that it does it randomly. Once every day or so, but I don't want to be charged 200$+ if the phone decides to not act up for them.

awhite5052 01-19-2009 09:46 PM
Re: Upgrade To Touch Pro Free!!
 
im a noob and if i may add...THIS is the best website i have found. I have joined alot of others but this is by far the best. people seem friendly and respectful. Thanks I really enjoy being here.

awhite5052 01-19-2009 09:49 PM
Re: Upgrade To Touch Pro Free!!
 
Quote:
Originally Posted by kayfouroh (Post 652531)
That's fine -- my phone does exhibit the issues I reported.

Only problem is, that it does it randomly. Once every day or so, but I don't want to be charged 200$+ if the phone decides to not act up for them.
if you have explained it does it at random i believe they will not charge you because it is out of your hands, you cant control it. so if they do try and charge you call retentions and explain to them and they will credit the charges... hope this helps

erockvr6 01-19-2009 09:49 PM
Re: Upgrade To Touch Pro Free!!
 
Quote:
Originally Posted by awhite5052 (Post 652520)
is this your 3rd and final claim in a 12 month period? i have had to do it once before, no big deal though you just print fill out and fax/email. its real easy
no this is my first, so maybe thats why, oh and you cant email i asked 3 times and you can only fax

kayfouroh 01-19-2009 09:54 PM
Re: Upgrade To Touch Pro Free!!
 
Quote:
Originally Posted by awhite5052 (Post 652544)
if you have explained it does it at random i believe they will not charge you because it is out of your hands, you cant control it. so if they do try and charge you call retentions and explain to them and they will credit the charges... hope this helps
Thanks -- I would have done this anyway but it is nice hearing it from someone else.

awhite5052 01-19-2009 10:00 PM
Re: Upgrade To Touch Pro Free!!
 
has anyone ordered a tp yesterday that received a confirmation and they know for sure they are getting a tp? im just nervous/excited and i just dont want to receive that email stating "we are sorry but the phone you requested is on back order" THAT WOULD SUCK!

kelaya00 01-19-2009 10:14 PM
Re: Upgrade To Touch Pro Free!!
 
Yay!!! I received my TP in the mail today. I got online and filed a claim Saturday afternoon and received it via UPS today (Monday). I did receive the confirmation email from Sprint but I never received the email with the tracking info. I did forward that email to ecare3@cc.springpcs.com (Thanks Toviaheli!!) but did not hear anything back from them concerning my order.

My TP is brand new in box with all the goodies. lol So far I really like it.

Thanks Orionsbuckle!!!! Thanks to you I was able to get out of that sh** called a Mogul!!!

awhite5052 01-19-2009 10:27 PM
Re: Upgrade To Touch Pro Free!!
 
Quote:
Originally Posted by kelaya00 (Post 652604)
Yay!!! I received my TP in the mail today. I got online and filed a claim Saturday afternoon and received it via UPS today (Monday). I did receive the confirmation email from Sprint but I never received the email with the tracking info. I did forward that email to ecare3@cc.springpcs.com (Thanks Toviaheli!!) but did not hear anything back from them concerning my order.

My TP is brand new in box with all the goodies. lol So far I really like it.

Thanks Orionsbuckle!!!! Thanks to you I was able to get out of that sh** called a Mogul!!!
CONGRATS! :)
Hopefully mine will be shipped on tues, keeping my fingers crossed!

toviaheli 01-19-2009 10:30 PM
Re: Upgrade To Touch Pro Free!!
 
The extra battery in the box was a nice surprise!


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