Question about Verizon unlimited plan and changing phones

**fixxxer2012** · #1 (**permalink**) 11-01-2011, 01:26 PM

Quote:

Originally Posted by DavidinCT

I heard from a Verizon rep that you do not lose your unlimited data when changing contract as long as you stay with a smartphone (don't buy a flip phone and expect to have unlimited data when you come back) or if you leave verizon then come back.

Can anyone confirm 100% that when you sign a new contract with Verizon that you lose your unlimited data ?????

I guess I'll be buying off contract phones from this point...

If your on verizon, you could always dial *611 and find out BUT, write down their name just incase you get someone with a case of the moron factor.

when your contract is up and you renew you will loose unlimited data.

**DavidinCT** · #2 (**permalink**) 11-10-2011, 04:17 PM

Quote:

Originally Posted by fixxxer2008

when your contract is up and you renew you will loose unlimited data.

I called and talked to a manager about this. This is incorrect. With Verizon, as long as you have a smartphone (paying the $30 a month) and upgrade to another smartphone, you will not lose your unlimited data package.

This is also true from going to or from a 4G LTE to a 3G or back.

Even beat up the question with customer service. Even if Verizon changes plans and dont have a Unlimited data listed, the only way they can force you to change it is if you change your min package (and this is only if they do not offer it any more).

So you WILL NOT lose your unlimited data when upgrading, I would double check everything on your plan after the upgrade, just in case tho...

**gTen** · #3 (**permalink**) 11-10-2011, 04:48 PM

Quote:

Originally Posted by DavidinCT

I called and talked to a manager about this. This is incorrect. With Verizon, as long as you have a smartphone (paying the $30 a month) and upgrade to another smartphone, you will not lose your unlimited data package.

This is also true from going to or from a 4G LTE to a 3G or back.

Even beat up the question with customer service. Even if Verizon changes plans and dont have a Unlimited data listed, the only way they can force you to change it is if you change your min package (and this is only if they do not offer it any more).

So you WILL NOT lose your unlimited data when upgrading, I would double check everything on your plan after the upgrade, just in case tho...

I just went from a 3g smartphone to a 4g one..plan seems to have stayed intact with unlimited data

**fixxxer2012** · #4 (**permalink**) 11-16-2011, 03:10 PM

Quote:

Originally Posted by DavidinCT

I called and talked to a manager about this. This is incorrect. With Verizon, as long as you have a smartphone (paying the $30 a month) and upgrade to another smartphone, you will not lose your unlimited data package.

This is also true from going to or from a 4G LTE to a 3G or back.

Even beat up the question with customer service. Even if Verizon changes plans and dont have a Unlimited data listed, the only way they can force you to change it is if you change your min package (and this is only if they do not offer it any more).

So you WILL NOT lose your unlimited data when upgrading, I would double check everything on your plan after the upgrade, just in case tho...

what i said was if you renew your contract you loose unlimited. you can change phones out as much as you want while on contract and keep unlimited data.

**drewcam888** · #5 (**permalink**) 03-14-2012, 10:38 AM

you can renew your contract and keep unlimited data. i bought a rezound on 2 year contract and kept unlimited data

**DavidinCT** · #6 (**permalink**) 03-18-2012, 03:20 PM

Quote:

Originally Posted by fixxxer2012

what i said was if you renew your contract you loose unlimited. you can change phones out as much as you want while on contract and keep unlimited data.

Again, You are totaly incorrect (like of like you have been in other posts but, anyway), unless you have your info from someplace, but, prove it.. I talked to 3 people at verizon, 1 in store, 1 manager and 1 in CS. they all told me the same exact thing.

As I am even off contract, but, on a renewal, as long as you came from and are getting a Smartphone, you WILL NOT lose your unlimited data. It's different if you go from a smartphone to a non-smartphone and upgrade to a new smartphone, you will lose it.

I have not been under contract for over 7 years now....heh...but, if I lost my unlimited data by moving to a new contract(aka new phone), I might just give AT&T a shot....as I am not saving anything staying with vzw...