"There and Back Again" A Sero Customer Story

[tornadog]

So like most here, was super excited of the new Sero Premier plan. On Oct 18th, I switched 1 of my 3 SERO lines to premium, to get hold of the Evo 4G. I went ahead and ordered the phone from Tigerdirect, well the order got cancelled, since I can only order from Sprint telesales or instore. Chatting with the customer support, they told me if I switch all 3 to the everything family data plan, they could get me the 15% Credit union discount. So I moved to the everything data family 1600 through the eprp site. 6 hours later, I got a mail saying EPRP plans are not eligible for addtl. discounts. So I called retention, and first they said theres no going back. But after checking since it was under 24 hours since the change, they were able to get me back on the SERO plans. Now I have decided I am staying here, no matter what.

So maybe no android phones, but hopefully I can get the Windows 7 phones.