If you're waiting until 10/01 to buy a 4G device on SERO

quick99si · #1 (**permalink**) 09-11-2010, 11:49 AM

Be aware that you can order an Epic on your SERO line right now but it must be done through sprint.com or telesales. You don't need to activate it until the magic October date... hopefully this will ease the expected surge in orders at that time.

My buddy recently put his TP2 through a box creaser and was looking for a new phone, so I suggested he look into the Epic 4G. I offered to use my upgrade discount since one of my lines was eligible. We ordered the phone at sprint.com and the total came out to $371 - $100 rebate, shipped to and taxed in IL.

We spent a lot of time on the phone trying to activate it on his account. It looks like all those fraudulent insurance claims and phone orders from last year have forced Sprint to lock down the purchased device to the account used to buy it. "Freeing up the ESN" also carries implications with the rebate, 30-day exchange, and manufacturer's warranty, but he didn't care about that lol

iphoney4u · #2 (**permalink**) 09-12-2010, 01:12 AM

Wondering.. i got denied. But not by retentions.

**gTen** · #3 (**permalink**) 09-12-2010, 01:41 AM

Quote:

Originally Posted by iphoney4u

Wondering.. i got denied. But not by retentions.

There was a post about someone getting it done through telesales...

here it is:

http://forum.ppcgeeks.com/carrier-di...vice-sero.html

Jok3sta · #4 (**permalink**) 09-12-2010, 10:27 AM

I got mine thru telesales.. I was going to switch to the eprp 59.99 plan but I decided to wait it out.. I'm not going to activate mine until oct 1st. But I had no problem ordering mine with my upgrade

Sent from my Epic 4g using Tapatalk

**Carla** · #5 (**permalink**) 09-12-2010, 04:07 PM

Moved to Carrier Discussion

**eenieMINI** · #6 (**permalink**) 09-12-2010, 04:48 PM

Merged with buy early thread.

MogulMongler · #7 (**permalink**) 09-15-2010, 01:18 PM

Geez, don't mean to bring up this up, but I tried last nite calling Sprint telesales & another # I had for SERO acct holders. I spoke to 2 separate people and none of them could confirm the changes coming up on Oct. 1

Can any1 pass along a number where I can call and ask about this ?

I currently am on my old Diamond, but have a new TP2 at home I want to sell and add the extra cash to get an EVO. I don't mind the $20 hike either, so I'm swing for it. I was going to 'droid the TP2, but I like the size of the EVO.

quick99si · #8 (**permalink**) 09-15-2010, 02:01 PM

Quote:

Originally Posted by MogulMongler

Geez, don't mean to bring up this up, but I tried last nite calling Sprint telesales & another # I had for SERO acct holders. I spoke to 2 separate people and none of them could confirm the changes coming up on Oct. 1

Can any1 pass along a number where I can call and ask about this ?

I currently am on my old Diamond, but have a new TP2 at home I want to sell and add the extra cash to get an EVO. I don't mind the $20 hike either, so I'm swing for it. I was going to 'droid the TP2, but I like the size of the EVO.

Call *2 from your SERO line and try to get customer service. You will be automatically forwarded to Employee Care which manages SERO accounts as well. I have called twice for unrelated issues and the 10/01 date and details were confirmed each time.

MogulMongler · #9 (**permalink**) 09-15-2010, 04:07 PM

I'm at work, but got a chance to call and the woman I spoke to said, that this was false, & that I would need to get off the SERO plan, and get the $70 data plan. BLAH!

I'll try again later, just certainly sucks that when you call Sprint, not everyone is on the same page. & if people are talking about on this forum, & it's worked for some....than wth ?

**Mojary** · #10 (**permalink**) 09-16-2010, 06:00 PM

i just think that lady you spoke with either didn't know what they hell she was talking about, or she was trying to get you out of your grandfathered legacy plan. it's already been confirmed that the change is happening in 2 weeks. there are links to different sites (including sprint) here in the forums.