How to get Airave2 now with 3g

[ChrisH09]

Ok...so for some reason my Evo didn't like my Airave...I called up and got the new Airvana today. Hooked it up just a little bit ago...and well the only thing I can do is look at my phone and it shows full coverage. When I try to make a call...it just sits there then hangs up. I wonder if Sprint forgot to provision my Airvana...either way I'm having issues with it.

Either my Evo is funked...or the something with Sprint/Airvana is messed up. Hopefuly it's nothing to bad.

[iceturkee]

did u have that problem with your evo before hooking up the airvana? my evo has been acting spastic...often doesn't ring, leave me voicemail messages or connect to the internet. my firmware and software are current. need to have it looked at before my airvana gets here and gets hooked up.

[hellraiser_osu]

Originally Posted by ChrisH09

Ok...so for some reason my Evo didn't like my Airave...I called up and got the new Airvana today. Hooked it up just a little bit ago...and well the only thing I can do is look at my phone and it shows full coverage. When I try to make a call...it just sits there then hangs up. I wonder if Sprint forgot to provision my Airvana...either way I'm having issues with it.

Either my Evo is funked...or the something with Sprint/Airvana is messed up. Hopefuly it's nothing to bad.

Go to Phone, ##3282#, click view mode, click Advanced.. scroll down a little to EVRC-B. is it enabled? If so disable it and try..

Mine was enabled and I couldn't use the Airave.. disabled it and I was good to go

[jason25]

wow, didn't even have to stretch the truth to get this FREE. It's coming straight from the manufacturer so it'll take 7-10 days.

[Crossova]

I called and called and was transferred and transferred over and over again. finally got to an escalated manager in retentions. Aaaaaand... NOTHING. they were persistant on $99.00 for the device and $4.99/mo for the service. Maybe its because im on the old SERO, maybe because i was too polite to all the tech/telelsales/ retention specialists, but whatever the reason i got NO results. good luck to the rest of you.

[jason25]

I already have an airave. I just called the number above and that is for airave tech support so they transferred me to account services. Here is pretty much how the conversation went:

AS: "Hello Mr. "jason25", I understand you are having problems with your airave. What kind of problems are you having?"
me: "Really none, but I checked my account online and noticed my airave was eligible for an upgrade so while I was in my local Sprint store I asked about it and the lady told me to give this number a call because there was some sort of promtion going on that current owners could get a free upgrade to the new Airave. I heard that it boosts data speeds or something too which would be great since my signal at home is horrible."
AS: Okay, let me speak to my manager.

I was put on hold and she came back and said she would send it at no charge whatsoever and it was coming from the manufacturer so it would be about 7-10 business days.

I usually play dumb when I call Sprint.

[aman1127]

I did the same thing. They they were like its not a airave anymore the new name is airave access point blah blah. Guaranteed if you seemed like you knew you wouldn't get anything

Sent from my fast as hell phone that you can only wish you had

[aman1127]

anyone know what I have to dial on the phone to get the devices connected? They told me but I forgot. #99?

[gullzway]

Originally Posted by aman1127

anyone know what I have to dial on the phone to get the devices connected? They told me but I forgot. #99?

Hmm? You shouldn't have to dial anything other than the phone number you are calling. The phone connects automatically when in range, at least it's supposed to, mine does!

[marctronixx]

... and so does mine and the first gen airave box before it...