need help from a sprint employee

[puff601]

Wirelessly posted (Opera/9.80 (J2ME/MIDP; Opera Mini/4.2.14912/1280; U; en) Presto/2.2.0)

hi can a sprint employee please help me? i was offered a touch pro 2 for 200 with upgrade by a supervisor after having similar software issues out of 5 fones. at the time i didnt have the cash, but now i have the cash. ive sat on the phone with sprint all day and they say its noted in the account that i am to get it at a discounted price, doesnt say exact price, but they are not able to offer me such a huge discount anyway. they tried to send the supervisor that gave me that price an email and they say there is no email address listed for him. i finally came up wit the 200 now they are determined to still charge me 350. any help would be greatly appreciated, thanks.