someone ordered a insurance replacement from my account

[i360]

Wirelessly posted (Opera/9.80 (Windows Mobile; WCE; Opera Mobi/WMD-50286; U; en) Presto/2.4.13 Version/10.00)

Perhaps track down yogi and park ranger smith to help...

Goodluck

[NIKKG]

I had something like this happen to me about 2 months ago, and it happened the next day after I got of the phone with an overly friendly young male Sprint rep. He was so nice, that after accidently getting disconnected, he left me a voice mail and than called me back a 2nd time to fix the issue, I never seen such dedication!

Anyways, the day after, I get an email from Assurion stating my new phone replacement is on its way to San Francisco (I live in Michigan). I called Assurion to straighten it out, than called Sprint and spoke to retentions and told them I had suspicions about their Sprint rep because he was way too nice to be a rep. The retentions guy seemed very interested in my observations and noted everything down and said he would send it to management. Than I called FedEx and told them to stop the shipment because its fraud and they complied. So it was a hassle but I got it straightened out. I also made sure to change my Sprint password.

So most likely, it was an inside job by the Sprint rep. I am not stupid, I know he had a reason to be that nice, he’s probably in some fraud ring that steals high end phones, changes their ESNs, and than sells them on ebay.

[BLawicki]

Originally Posted by darren.wlsn1

why, you getting one too. lol ill bet op's on sprint, seems to happen to sprint all the time.

I had 5 ordered since last FEB on my acct...had no idea. They refunded me a shstload of money. Haha.

[puff601]

Wirelessly posted (Opera/9.80 (J2ME/MIDP; Opera Mini/4.2.14912/1280; U; en) Presto/2.2.0)

aww man that sucks. i hope they make things rite for u

[Spiderman313]

Any update on your situation?

[aznmode]

Well it looks like I got hit with this one yesterday. Looks like someone created an online account under my phone number and filed a claim through Assurion. The phone was delivered to a Edward Ramos in San Francisco today. The phone was left at the front door. I have his complete. If I didn't live so far I'd go there and take it.

I've since change my account so every upgrades or replacement requires a credit card. I also got rid of my online access. So if I get another notice via email, I'll know ahead of time if it was done the same way or internal. And also check every single thing with Sprint is current: Password, email, address. Sprint didn't tell me there was an address change so I wasn't alarmed. Make sure you guys set it up so you get a text or email when there's an activity on your account. I'm so pissed right now. I should call the local police and report him since I have all his information.

[preston411]

Wirelessly posted (PYMP: Opera/9.5 (Microsoft Windows; PPC; Opera Mobi/16643; U; en))

Same thing happened 2 me. They red flagged my acct so I cldnt upgrade and my online access was jacked! Took weeks 2 correct! Good luck.

[Boo Boo]

turns out it was a inside job. got a letter from Sprint Security

[aznmode]

Ya I got the same mail from Sprint also. I hope it won't ever happen again.