Is there a way to reset blackberry email password?

**Mojary** · #1 (**permalink**) 07-01-2010, 05:06 PM

ok...in october when i first got my tour, i set up a sprint.blackberry.net email account. and then after a month, tour got replaced with a tp2 (long story). a sprint tech was helping me take out the previous owners email accounts that was setup on the phone yesterday. when he asked me what user name i wanted to use, i gave him the same one i used the first time. he said that i couldn't use that anymore since it's showing as being used already. he asked me if i remembered my password to the email (c'mon now...really?). i asked him if there was any way he can just reset it. he said there wasn't and that i needed to use a new username. now i kinda don't believe him.

so does anyone know if there's a way to reset your blackberry email password?...if so...how? would really like to use that first email account...but just can't remember my password. don't want to keep trying because when i did that last night, i got locked out of the blackberry email service. i guess for trying too many times with the wrong password. help would really be appreciated!

**shaggylive** · #2 (**permalink**) 07-01-2010, 05:11 PM

there is a page for that on the sprintpcs site.

**Mojary** · #3 (**permalink**) 07-01-2010, 06:35 PM

yeah i found the sprint.blackberry.com website...but no worky

the send password option will not work because that email was set on the bb tour i got last october...which i don't have anymore. so it would be sending it to that phone. someone out there just got a few password reminder email...LOL. so i tried all the password i use and i got locked out. and wouldn't you know it....when i got locked out, i remembered the password for it. or at least im pretty that it's the correct one. i guess it's on the phone with sprint tech support again when i get home i a little bit.

**eenieMINI** · #4 (**permalink**) 07-01-2010, 11:04 PM

Hope it works!

**Mojary** · #5 (**permalink**) 07-02-2010, 01:22 AM

thanks miss eenie. just not really happy with the one the tech suggested...its so formal...like an email for work. yeah..wasnt able to call tech support today. hopefully tomorrow i'll get a chance to ring them up.

**eenieMINI** · #6 (**permalink**) 07-02-2010, 10:14 AM

you can make it anything you want so just have to give up the "great" one. LOL I keep forgetting what I used.