yeah i found the sprint.blackberry.com website...but no worky
the send password option will not work because that email was set on the bb tour i got last october...which i don't have anymore. so it would be sending it to that phone. someone out there just got a few password reminder email...LOL. so i tried all the password i use and i got locked out. and wouldn't you know it....when i got locked out, i remembered the password for it. or at least im pretty that it's the correct one. i guess it's on the phone with sprint tech support again when i get home i a little bit.