Gmail Sync and Attachments?

fuuup · #1 (**permalink**) 09-28-2009, 10:43 PM

Is anyone else having problems getting attachments with gmail sync? I've been receiving them fine until around 1pm pacific time. Now, no matter what kind of attachment i send though, the email shows up as if there is no attachment at all.

Can someone using gmail sync please try to duplicate the problem? Thanks.

bluruld · #2 (**permalink**) 09-28-2009, 10:48 PM

Ya I've been having randomness with push etc. I believe there servers are getting slammed as they underestimated the demand of this service and that it is in beta.

Things seem to work themselves out.

ejennis · #3 (**permalink**) 09-29-2009, 01:23 AM

I am getting the same issue here. Email with attachment just shows up like it did not have an attachment on the phone.

**dannzeman** · #4 (**permalink**) 09-30-2009, 06:39 PM

Ever since I switched to gmail sync I haven't been able to receive attached files. I don't know what the deal is.

fuuup · #5 (**permalink**) 10-07-2009, 03:23 AM

Well... I've decided to disable gmail sync and go back to regular IMAP with the IMAP idle pusher service. Too many problems right now. There's quite a bit of delay at times. I'm also getting duplicates. Trash isn't mapped correctly in exchange, and still no attachments.

IMAP with the IMAP pusher service works perfectly (google has been running IMAP for quite some time now, so they've pretty much got it all worked out). Sometimes mail gets pushed to my phone so quickly that the email pops up on my phone before it shows up in thunderbird... on my computer

For those of you who would like to do the same and get your gmail pushed while we wait for google to work out the kinks in gmail sync... just uncheck the "E-Mail" box under your active sync settings. Then do the following steps:

Add your gmail account as a normal account. It's pretty self explanatory, but you can find directions here if you get confused along the way: http://mail.google.com/support/bin/a...n&answer=78886

Make a directory in your program files folder and extract the files in the attached zip to that directory. Run the ImapPusherService.exe file from your phone and put in your information. Once that's done, your mail should push instantly and you'll get your attachments back.

To make sure the service starts every time, copy a shortcut to ImapPusherService.exe and paste it in your startup folder.

I've also found that I get better battery life by going into activesyc and changing the sync schedule to every 4 hours. Since you're only synching calendar and contacts (or one of them.. or neither of them) there's really no need to have it sync as new items arrive. Imap Pusher Service will take care of email separately and instantly (instead of synching contact, calendar, and email all at the same time) and you'll have less battery drain.

Let me know if this helps you guys out. Also let me know if you have any questions about the setup.

fuuup · #6 (**permalink**) 10-07-2009, 03:29 AM

Quote:

Originally Posted by dannzeman

Ever since I switched to gmail sync I haven't been able to receive attached files. I don't know what the deal is.

The google team has actually acknowledged the existence of this problem and they say they are working toward a solution. I don't really have time to wait, and IMAP has been working perfectly with the above mentioned push plugin, so I don't really see the need to wait it out.

I might give it another shot in a month or so to see how it's doing. But then again, I might not. Gmail sync has quite a few issues from what I can tell and IMAP is already solid, so what's the point...

badsez · #7 (**permalink**) 10-07-2009, 04:40 AM

Thanks. You got me converted back to IMAP.

cpl. questions

What is your workaround for the Sent Mail folder being blank in wm6.1? I created a filter/label in gmail called SntMl to show all sent from my email address and used it to keep in sync.

Since ImapPusher takes care of incoming mail.. what is the recommended setting for the send/receice frequency? ideally.. i'd like the sent mail to be sent right away in true sense!!

Another question. Where to set 2 weeks of email instead of 7 days or 30 days??

once again.. ur post brought back my sanity.

Quote:

Originally Posted by fuuup

Well... I've decided to disable gmail sync and go back to regular IMAP with the IMAP idle pusher service. Too many problems right now. There's quite a bit of delay at times. I'm also getting duplicates. Trash isn't mapped correctly in exchange, and still no attachments.

IMAP with the IMAP pusher service works perfectly (google has been running IMAP for quite some time now, so they've pretty much got it all worked out). For those of you who would like to do the same and get your gmail pushed while we wait for google to work out the kinks in gmail sync... just uncheck the "E-Mail" box under your active sync settings. Then do the following steps:

Add your gmail account as a normal account. You can find directions here if you get confused along the way: http://mail.google.com/support/bin/a...n&answer=78886

Make a directory in your program files folder and extract the files in the attached zip to that directory. Run the ImapPusherService.exe file from your phone and put in your information. Once that's done, your mail should push instantly and you'll get your attachments back.

To make sure the service starts every time, copy a shortcut to ImapPusherService.exe and paste it in your startup folder.

I've also found that I get better battery life by going into activesyc and changing the sync schedule to every 4 hours. Since you're only synching calendar and contacts (or one of them.. or neither of them) there's really no need to have it sync as new items arrive. Imap Pusher Service will take care of email separately and instantly (instead of synching contact, calendar, and email all at the same time) and you'll have less battery drain.

Let me know if this helps you guys out. Also let me know if you have any questions about the setup.

fuuup · #8 (**permalink**) 10-07-2009, 05:03 AM

No problem

Most of the time I spend on this phone is for e-mail, so it's pretty important to me.... and I know there are tons of you out there who do the same.

Quote:

Originally Posted by badsez

What is your workaround for the Sent Mail folder being blank in wm6.1? I created a filter/label in gmail called SntMl to show all sent from my email address and used it to keep in sync.

The problem is that WM6.1 still doesn't allow you to manually map your root directory and IMAP folders to their sent/trash/etc folders. What I do for sent, although it takes a few extra clicks to get there is just have it sync from the gmail root directory folder that it creates. It should show up just above the built in outlook folders as [Gmail] or whatever you've named this account. If you go in there, you'll see all of your folders/filters including "Sent Mail". If you click menu > tools > manage folders, you can have outlook sync that folder, and you'll have access to your sent mail. Actually, I think that makes it just one extra click, but at least you wont have to deal with an extra filter.

Outlook's "Sent Item's" folder will always be empty, unless you enable "save a copy of sent messages" which just causes a different set of problems. It also isn't necessary to check that box since with google, anything that goes through SMTP is automatically flagged as "sent" and stored under your "sent mail" filter. We just have to wait for microsoft to either give in and give us proper IMAP support, or wait for google to finish with sync. I was hoping that microsoft would cave before google did, but alas...

Quote:

Originally Posted by badsez

Since ImapPusher takes care of incoming mail.. what is the recommended setting for the send/receice frequency? ideally.. i'd like the sent mail to be sent right away in true sense!!

For send/receive frequency, you'll want to set it to manual. The IMAP pusher service takes care of incoming mail using IMAP IDLE... so it's basically pushed to your phone immediately, you don't want it burning battery and checking for mail when there is none. As for sending, if Outlook is set to send emails manually, when you type out an email and hit send.... guess what... that's a manual send command

So the email will go out instantly.

Quote:

Originally Posted by badsez

Another question. Where to set 2 weeks of email instead of 7 days or 30 days??

I actually only have 7 days and 30 days as my only options. Two weeks doesn't show up, although I do think I remember seeing it there at one point on my TP1. That might be something that can be sorted out with a registry edit... or maybe that was on WM6.5. That'll require some board searching. You'll most likely have better luck in the TP1 forum, or you can try google search up at the top.

Welcome back to IMAP

butler360 · #9 (**permalink**) 10-07-2009, 05:10 AM

It's a known issue they are working on: http://www.google.com/support/forum/...49d4&hl=en#all

fuuup · #10 (**permalink**) 10-07-2009, 05:12 AM

Quote:

Originally Posted by butler360

It's a known issue they are working on: http://www.google.com/support/forum/...49d4&hl=en#all

It sure is, and they sure are

However, it is not the only problem that users are experiencing right now. And they haven't really given us any kind of time frame on when it'll be fixed. IMAP works just fine as does the IMAP pusher service. No need to wait around when we have something that already works.

I'm sure google will work things out in the coming months, but in the meantime... lets get some email!