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Old 03-14-2010, 09:13 PM
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wont connect to internet

Just got rid of the tp2 and got the moment. Anyway gave the tp2 to wife and activated her phone after mine and i still cannot get on the net or log into google to sync my contacts. This phone take a long time to provision with sprint or is there something i need to do?
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Old 03-14-2010, 09:55 PM
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Re: wont connect to internet

how long has it been? I didn't have this problem when I activated mine
I'd suggest removing the battery for about twenty seconds, put the battery back in and boot the phone, if that doesn't work, try doing a factory reset
you can do a factory reset by pulling the battery, put the battery back in and press (in this order) VOLUME DOWN > SEND > END hold all three down until you get the prompts to do the reset
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Old 03-14-2010, 10:05 PM
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Re: wont connect to internet

its been almost 3 hours and im with sprint now and they cant figure it out been transfered 3 times.
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Old 03-14-2010, 10:15 PM
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Re: wont connect to internet

finally advanced tech 3 got it. Had me go in some ## menu and restore data with some number code that he gave me.
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Old 03-15-2010, 02:06 PM
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Re: wont connect to internet

Ah, must not have been programmed correctly.
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Old 03-15-2010, 08:39 PM
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Re: wont connect to internet

What happened was that auto-provisioning didn't complete successfully. Good deal that they got you taken care of though. Enjoy your new phone!
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Old 03-15-2010, 10:08 PM
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Re: wont connect to internet

ya its working ok there are a few issues that bug me with the phone but atleast i can get in the market which is helping me to wanna keep it.
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