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-   Samsung Moment (http://forum.ppcgeeks.com/forumdisplay.php?f=127)
-   -   wont connect to internet (http://forum.ppcgeeks.com/showthread.php?t=114153)

erawtik 03-14-2010 09:13 PM

wont connect to internet
 
Just got rid of the tp2 and got the moment. Anyway gave the tp2 to wife and activated her phone after mine and i still cannot get on the net or log into google to sync my contacts. This phone take a long time to provision with sprint or is there something i need to do?

elephant007 03-14-2010 09:55 PM

Re: wont connect to internet
 
how long has it been? I didn't have this problem when I activated mine
I'd suggest removing the battery for about twenty seconds, put the battery back in and boot the phone, if that doesn't work, try doing a factory reset
you can do a factory reset by pulling the battery, put the battery back in and press (in this order) VOLUME DOWN > SEND > END hold all three down until you get the prompts to do the reset

erawtik 03-14-2010 10:05 PM

Re: wont connect to internet
 
its been almost 3 hours and im with sprint now and they cant figure it out been transfered 3 times.

erawtik 03-14-2010 10:15 PM

Re: wont connect to internet
 
finally advanced tech 3 got it. Had me go in some ## menu and restore data with some number code that he gave me.

outerpip 03-15-2010 02:06 PM

Re: wont connect to internet
 
Ah, must not have been programmed correctly.

rainfreak 03-15-2010 08:39 PM

Re: wont connect to internet
 
What happened was that auto-provisioning didn't complete successfully. Good deal that they got you taken care of though. Enjoy your new phone!

erawtik 03-15-2010 10:08 PM

Re: wont connect to internet
 
ya its working ok there are a few issues that bug me with the phone but atleast i can get in the market which is helping me to wanna keep it.


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