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Old 09-08-2009, 11:16 PM
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Good Friggin Lord I hate sprint but they have my nuts in a vice.

Heres the thing. I called to cancel my service like 3 years ago and sprint said hey dont leave we have this new program that will give you 500 minutes a month and unlimited internet for only $30 dollars! I bit on it and now I have my balls in a vice called sprint.

Well my touch pro bit the dust AGAIN last week this time after a month of use. I sold the replacment and gave a sprint store a call, the lady said I should buy a palm pre. I say I cant because I have a SERO plan and she says its cool now since the phone has been out like 3 months.

I didnt believe her so I emailed sprint and asked their customer care and I got this email back.



Thank you for contacting Sprint to activate your phone.

Please call us at 1-888-211-4727 from a landline phone to activate your
phone. Our specialist will asssit you in this regard.

We value your business and appreciate the opportunity to serve you.
Please reply to this email or visit Sprint.com/mysprint if we can be of
further assistance.


Sincerely,
Boomer N.
Sprint


So I email back.


Thank you for your quick reply,


So I can activate my Palm Pre on my Sero account then?
- Show quoted text -



And I got another email confirming.

Thank you for your reply.

Yes, you can activate your Palm Pre phone on your SERO account.

If you have another question or need additional assistance, please reply
to this email and we will be happy to assist you.


Sincerely,
Boomer N.
Sprint




Now I dont have the phone in yet, I ordered it last week but I know these *******s are going to give me crap about it and I know im going to ultimately lose. So in the end Im going to be out like 75 bucks in shipping for 3 phones because sprint has stupid employees.


Now I could be wrong and the phone could activate just fine but in order for that to happen I would have to have some sort of luck which I have none of these days.

Feel free to poke fun for me being a moron and trusting sprint.
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Old 09-09-2009, 05:02 PM
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Re: Good Friggin Lord I hate sprint but they have my nuts in a vice.

Please keep us updated on how this plays out. I'd especially like to know if your next bill (after activating the Pre, optimistically hoping they let you) still shows you on SERO. Any chance you could post the email address of this "Boomer N." so that others can email him and confirm this?

Thanks!
FlyingShawn
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Old 09-09-2009, 05:15 PM
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Re: Good Friggin Lord I hate sprint but they have my nuts in a vice.

Quote:
Originally Posted by FlyingShawn View Post
Please keep us updated on how this plays out. I'd especially like to know if your next bill (after activating the Pre, optimistically hoping they let you) still shows you on SERO. Any chance you could post the email address of this "Boomer N." so that others can email him and confirm this?

Thanks!
FlyingShawn
Ill keep you up to date but I wouldn't expect anything good
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Old 09-09-2009, 06:13 PM
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Re: Good Friggin Lord I hate sprint but they have my nuts in a vice.

I'm in a similar situation. If it works out for you let us know. My wife wants the Pre, but I don't really want to give up the SERO plan she's on now.
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Old 09-10-2009, 10:55 AM
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Re: Good Friggin Lord I hate sprint but they have my nuts in a vice.

u have the email that says you can... fight them to the death!
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Old 09-10-2009, 03:26 PM
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Re: Good Friggin Lord I hate sprint but they have my nuts in a vice.

Quote:
Originally Posted by syanni85 View Post
u have the email that says you can... fight them to the death!
As im sure we both know that probably wont work
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Old 09-10-2009, 03:57 PM
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Re: Good Friggin Lord I hate sprint but they have my nuts in a vice.

Quote:
Originally Posted by afx View Post
As im sure we both know that probably wont work
if you try, there is a chance, if you don't try, the answer is always no.

use the email to your advantage, talk to retentions... my dad once called retentions and said he was gunna kill himself. they forwarded him to a special "suicide hotline" and they hooked him up PHAT! LOL
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Old 09-10-2009, 04:13 PM
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Re: Good Friggin Lord I hate sprint but they have my nuts in a vice.

Quote:
Originally Posted by syanni85 View Post
if you try, there is a chance, if you don't try, the answer is always no.

use the email to your advantage, talk to retentions... my dad once called retentions and said he was gunna kill himself. they forwarded him to a special "suicide hotline" and they hooked him up PHAT! LOL
LMAO! I thought they ask ur dad if he want to be an organ donor on the suicide hotline.
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Old 09-10-2009, 10:57 PM
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Re: Good Friggin Lord I hate sprint but they have my nuts in a vice.

You have the email... Just keep emailing them back... Keep responding on that email... Don't talk to them on the phone...

I did this with my last touch pro replacement and they sent me a new and refurb-ed phone. Kept trying to send them the refurb back and they told me to keep it. LOL
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Old 09-10-2009, 11:36 PM
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Re: Good Friggin Lord I hate sprint but they have my nuts in a vice.

Quote:
Originally Posted by NinjaMom View Post
You have the email... Just keep emailing them back... Keep responding on that email... Don't talk to them on the phone...

I did this with my last touch pro replacement and they sent me a new and refurb-ed phone. Kept trying to send them the refurb back and they told me to keep it. LOL
How do I get them to activate the phone over the internet?
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