Can't figure out how to put calls on hold!

[hibiscus]

Maybe I'm really dim, but for the life of me I can't see how to put calls on hold. If I receive a call while I'm talking on the phone it puts the first call on hold and I can talk to the second caller. But if I hang up on the second caller it hangs up on both. The owner's manual refers to a 'swap' button, but I don't see this. The manual also explains how to do a 3-way call, but I don't have the option for this in the menu either.

What could I possibly be doing wrong?

[aryehz2]

Originally Posted by hibiscus

Maybe I'm really dim, but for the life of me I can't see how to put calls on hold. If I receive a call while I'm talking on the phone it puts the first call on hold and I can talk to the second caller. But if I hang up on the second caller it hangs up on both. The owner's manual refers to a 'swap' button, but I don't see this. The manual also explains how to do a 3-way call, but I don't have the option for this in the menu either.

What could I possibly be doing wrong?

Same problem here. Driving me nuts for a long time. I used to have a Treo which was great at swapping calls. I hope someone put there knows the answer.

Aryeh

[walla]

• Tap Answer to take the second call, and put the first one on hold.
• To end the second call and return to the first call, tap End, or press the End Key.

To switch between two calls:

• Press the Talk Key on your device.

To set up a conference call:

• Place the first call, or take an incoming call.
• Press the Talk Key to put the first call on hold, and dial a second number.
• When you’re connected to the second party, press the Talk Key to begin the three-way call.

Don't know what you guys are confused about.

[hibiscus]

Okay, I guess I was looking for a soft key labelled 'swap' or something like that.

But how can I conference a call if the second caller called me? Doesn't tapping answer just switch between them?

[monkeyboy]

Is there any way to hang up the first call and pick up the 2nd call ?

The most common situation of that sort is that: 1) I call friend, 2) friend doesn't answer so I get VM, 3) while in VM, same friend calls back...

In this case, I want to hang up my VM session (1st call) and talk to my friend (2nd call). Hitting END seems to hang everyone up. Hitting TALK allows me to talk to my friend, but the VM session still sits there, taking up minutes, recording a long nothing msg, etc.

[marv916]

in that situation... i just hit end and the phone picks up the call like a regular call coming in. as far as putting a call on hold without another call coming in... i don't think its possible is it?

[walla]

Originally Posted by marv916

in that situation... i just hit end and the phone picks up the call like a regular call coming in. as far as putting a call on hold without another call coming in... i don't think its possible is it?

Yes, possible, there is a mute option in the menu. They won't hear you but you will hear them.

[aryehz2]

Originally Posted by walla

• Tap Answer to take the second call, and put the first one on hold.
• To end the second call and return to the first call, tap End, or press the End Key.

To switch between two calls:

• Press the Talk Key on your device.

To set up a conference call:

• Place the first call, or take an incoming call.
• Press the Talk Key to put the first call on hold, and dial a second number.
• When you’re connected to the second party, press the Talk Key to begin the three-way call.

Don't know what you guys are confused about.

I tried it today but the end key (hard button), hung up on both calls.

[dannyppc6700]

press the end key. It looks like the 1st caller is gone, but then in like 5 to 8 seconds, the phone will ring with the 1st callers info. They didn't call you back, it's just hwo he phone works that way for some reason.