Asurion replacing TP with TP2
 

I have TEP with Sprint and called yesterday for a replacement TP, they stated they were out of TPs and could backorder it for me. I asked for an alternative and the representative talked with the supervisor and sent me a NEW TP2 which arrived in the mail today. This won't last forever though! Only until their refurbished TP are back in stock again.

Edit:
Asurion is a bit slow on the tracking email, don't worry, they will send out tracking number eventually :)

Re: Asurion replacing TP with TP2
 

And so it begins...

Lets do this before the TP refurbs are replenish.

Did they forget the whole $100 deductible policy and ask for $50 instead?

ps a couple of !! exclamation points !! beside your subject title will boost the post views exponentially lol

Re: Asurion replacing TP with TP2
 

what did you say is wrong with your phone? or is nothing wrong with it? do you have to send back your old phone?

Re: Asurion replacing TP with TP2
 

The deductable is YMMV :) I got 100 dollar.

Re: Asurion replacing TP with TP2
 

my phone had physical damage, so Sprint store won't look at it in store, anything that warrants you to replace you TP with Asurion allows u a shot at TP2

Re: Asurion replacing TP with TP2
 

CONFIRMED...I just got off the phone with a Asurion rep who is sending me a TP2 NIB....she said it wont last long though.....
edit:They offered a Hero as well but I'm sticking with my SERO $30 plan

Re: Asurion replacing TP with TP2
 

just tried, was only offered bb tour or treo pro....the rep would not budge on the tp2

Re: Asurion replacing TP with TP2
 

sucks!

Re: Asurion replacing TP with TP2
 

so we gotta pay $100 to get what others r sorta getting for free? i guess ill just wait for my magic call from my sprint tech...

any word on advanced exchange though?

Re: Asurion replacing TP with TP2
 

If you have a broken phone w/physical damage, they will charge you more for advance exchange, which was my case.. so go figure =p