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Old 09-30-2009, 09:02 PM
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on backorder?

forgive me for sounding stupid, but i just filed a claim through asurion and the lady told me that the touch pro was on backorder. i know they don't manufacture them anymore, so maybe this is a chance for a tp2 swap?
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#1 Sprint HTC Touch Pro- Got it wet, did Asurion replacement
#2 Sprint HTC Touch Pro- Got it NIB, but keyboard died after 2.5 months
#3 Sprint HTC Touch Pro- Refurb, hardware problems. Yuck.
#4 Sprint HTC Touch Pro- Refurb, slow keyboard decay, hoping for a Touch Pro2!
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Old 09-30-2009, 09:11 PM
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Re: on backorder?

Doubt it.
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Old 09-30-2009, 09:14 PM
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Re: on backorder?

Ya I don't think they are running out anytime soon. As a matter fact I got a NIB sent to me 2 weeks ago and I am seeing others are getting the NIB instead of refurbs
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Old 10-01-2009, 12:19 AM
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Re: on backorder?

asurion wont have TP2's for a while. good luck with that.
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Old 10-01-2009, 06:34 AM
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Re: on backorder?

weird.. the lady told me they're on backorder, yet i have a tracking number and it was shipped..
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Old 10-01-2009, 11:13 AM
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Re: on backorder?

they may have gotten some in or are shipping it from another warehouse.
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Old 10-01-2009, 11:58 PM
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Re: on backorder?

You have to understand the term back order can be used very loosely. Like someone said back order can mean a facing wharehouse does not have the particular item that will be shipped to you. However there may be another wharehouse that has the item on hand. Technically the item is on back order because it is not available from the local wharehouse.

another scenario is the wharehouse does not have any on hand at that moment. However later that day or the next morning they may recieve a shipment of the phones. Again at the time the part was on back order.

In the business I am in we deal with things like this on a pretty regular basis.
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