Can't get internet to work on brand new phone.

tstretch · #1 (**permalink**) 09-13-2009, 02:56 PM

Hey I just got a new factory refurbished TP (this is my 7th one since January - talk about bad luck with hardware!) and need some help big time!

I used Sprint.com's Activate A New Phone functionality to swap this new phone for my broken one and got phone calls working fine. But I can't get any data connectivity... Last nite I was trying this with the stock Sprint ROM and couldn't get anything so I thought maybe it just needed some time. It never ended up working though. In the mean time, playing with it, I ended up flashing the phone with it with MightyROM6 and still no internet... I think WiFi works but not Sprint's connection..

Any ideas?

**Hypnotic2010** · #2 (**permalink**) 09-13-2009, 03:15 PM

Did you try ##DATA#. Make sure your active profile is set to 1?
And update Profile?

jkcsho · #3 (**permalink**) 09-14-2009, 12:06 AM

Quote:

Originally Posted by tstretch

Hey I just got a new factory refurbished TP (this is my 7th one since January - talk about bad luck with hardware!) and need some help big time!

I used Sprint.com's Activate A New Phone functionality to swap this new phone for my broken one and got phone calls working fine. But I can't get any data connectivity... Last nite I was trying this with the stock Sprint ROM and couldn't get anything so I thought maybe it just needed some time. It never ended up working though. In the mean time, playing with it, I ended up flashing the phone with it with MightyROM6 and still no internet... I think WiFi works but not Sprint's connection..

Any ideas?

im having a similar problem and my profile is 0.

**Hypnotic2010** · #4 (**permalink**) 09-14-2009, 07:24 AM

Quote:

Originally Posted by jkcsho

im having a similar problem and my profile is 0.

Try changing it to 1.

BOO B) · #5 (**permalink**) 09-14-2009, 08:44 AM

Go to settings>systems tab>run update profile. And that should do it.

Boo B)

**HBOOT** · #6 (**permalink**) 09-14-2009, 09:36 AM

+ 1 for Hypno, profile gotta be set to 1. Need msl to make the edit

tstretch · #7 (**permalink**) 09-14-2009, 09:42 AM

My profile was set to 0 but changing it didn't do anything. And in the ROM I was using MightyROM6, there is no Sprint applications so how do you do the Update Profile functions manually?

BOO B) · #8 (**permalink**) 09-14-2009, 09:55 AM

Call sprint n they will walk u thru it manually. Just tell them profile update isnt working,

Boo B)

**Hypnotic2010** · #9 (**permalink**) 09-14-2009, 10:07 AM

Quote:

Originally Posted by tstretch

My profile was set to 0 but changing it didn't do anything. And in the ROM I was using MightyROM6, there is no Sprint applications so how do you do the Update Profile functions manually?

Get those and more Sprint cabs here:http://forum.ppcgeeks.com/showthread.php?t=71888