PPCGeeks Forums HTC Arrive HTC HD2 HTC Thunderbolt HTC Touch Pro 2 HTC Evo 4G HTC Evo 3D Samsung Galaxy S II Motorola Droid X Apple iPhone Blackberry
Go Back   PPCGeeks > Windows Mobile > WM HTC Devices > HTC Touch Pro

Notices



Reply
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old 09-09-2009, 12:18 PM
digi's Avatar
Regular 'Geeker
Offline
Pocket PC: Incredible
Carrier: Verizon-Alltel
Location: Irmo, SC
 
Join Date: Oct 2007
Posts: 286
Reputation: 240
digi is keeping up the good workdigi is keeping up the good workdigi is keeping up the good work
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Alltel Touch Pro needs replacing, what will happen?

So my 6 month old Touch Pro is seemingly about to bite the dust. The keyboard is intermittently not working, g sensor is messed up, and sometimes the power button doesn't respond.

My question is has anyone done an Alltel replacement recently with verizon? I read a few months ago they were sending out new in box replacements, does anyone know if this is still true? Is there any possibility that if I wait til friday I could get them to upgrade me to a Touch Pro 2? When I first got my TP I had to take the first two back immediately because of random problems, so this is will actually be my 4th Touch Pro.

If anyone has any info about this I would greatly appreciate it.
__________________
Incredible - Touch Pro 2 - Imagio - Touch Pro - Touch - PPC6700 - XV6700

Alltel / Verizon
Reply With Quote
  #2 (permalink)  
Old 09-09-2009, 03:10 PM
cassith's Avatar
PPCGeeks Regular
Offline
Pocket PC: BB Tour
Carrier: Alltel/Verizon
 
Join Date: Jul 2009
Posts: 208
Reputation: 135
cassith is keeping up the good workcassith is keeping up the good work
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Alltel Touch Pro needs replacing, what will happen?

i was actually getting ready to take my tp back to alltel and was wondering the same thing(my power button wasn't working and the tv-out function was messing up).funny thing was, after i flashed the shipped rom and relocked, all of my problems went away. good thing, because i was told over the phone that i wouldn't be getting a new one until sept 28 at the earliest!
__________________

Last edited by cassith; 09-09-2009 at 03:12 PM.
Reply With Quote
  #3 (permalink)  
Old 09-09-2009, 03:37 PM
psycho_maniac's Avatar
Super Senior VIP Member
Offline
Pocket PC: Nexus 6p
Carrier: Att StraightTalk
Location: Wi,USA
 
Join Date: May 2009
Posts: 4,029
Reputation: 3882
psycho_maniac is still contributing even after becoming a VIPpsycho_maniac is still contributing even after becoming a VIPpsycho_maniac is still contributing even after becoming a VIPpsycho_maniac is still contributing even after becoming a VIPpsycho_maniac is still contributing even after becoming a VIPpsycho_maniac is still contributing even after becoming a VIPpsycho_maniac is still contributing even after becoming a VIPpsycho_maniac is still contributing even after becoming a VIPpsycho_maniac is still contributing even after becoming a VIPpsycho_maniac is still contributing even after becoming a VIPpsycho_maniac is still contributing even after becoming a VIP
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Send a message via MSN to psycho_maniac Send a message via Skype™ to psycho_maniac
Re: Alltel Touch Pro needs replacing, what will happen?

yeah idk why the heck they are taking forever to send out new phones. im luckly and only had to wait a week to get my phone.
__________________
Phone: Nexus 6p | Carrier: StraightTalk Att
Kernel: Stock | ROM: Stock Oreo
Reply With Quote
  #4 (permalink)  
Old 09-09-2009, 03:58 PM
KillAByteZ's Avatar
Regular 'Geeker
Offline
Pocket PC: HTC Touch Pro2
Carrier: Alltel/VerizOn
 
Join Date: Feb 2009
Posts: 301
Reputation: 370
KillAByteZ is becoming a PPCGeeks regularKillAByteZ is becoming a PPCGeeks regularKillAByteZ is becoming a PPCGeeks regularKillAByteZ is becoming a PPCGeeks regular
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Alltel Touch Pro needs replacing, what will happen?

I waited 2 days to get my refurb. This one had been working good.
__________________
"Refuse to give up, your mistakes don't define you" --T.I.


Reply With Quote
  #5 (permalink)  
Old 09-09-2009, 06:27 PM
ksg's Avatar
ksg
PPCGeeks Regular
Offline
Pocket PC: HTC TP2, TP1, Kaiser, Apache & HP iPAQ hx2495b
Carrier: Verizon (formerly Alltel)
 
Join Date: Aug 2007
Posts: 218
Reputation: 560
ksg knows their stuffksg knows their stuffksg knows their stuffksg knows their stuffksg knows their stuffksg knows their stuff
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Alltel Touch Pro needs replacing, what will happen?

If anyone with an Alltel branded Touch Pro (who used to be on Alltel and now is on Verizon) does make an insurance claim, please post the results. I'm also curious as to what you'll get.
__________________
If this post has helped you in any way, I'd appreciate it if you'd hit the 'thanks' button in show of your support.
Reply With Quote
  #6 (permalink)  
Old 09-09-2009, 06:36 PM
psycho_maniac's Avatar
Super Senior VIP Member
Offline
Pocket PC: Nexus 6p
Carrier: Att StraightTalk
Location: Wi,USA
 
Join Date: May 2009
Posts: 4,029
Reputation: 3882
psycho_maniac is still contributing even after becoming a VIPpsycho_maniac is still contributing even after becoming a VIPpsycho_maniac is still contributing even after becoming a VIPpsycho_maniac is still contributing even after becoming a VIPpsycho_maniac is still contributing even after becoming a VIPpsycho_maniac is still contributing even after becoming a VIPpsycho_maniac is still contributing even after becoming a VIPpsycho_maniac is still contributing even after becoming a VIPpsycho_maniac is still contributing even after becoming a VIPpsycho_maniac is still contributing even after becoming a VIPpsycho_maniac is still contributing even after becoming a VIP
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Send a message via MSN to psycho_maniac Send a message via Skype™ to psycho_maniac
Re: Alltel Touch Pro needs replacing, what will happen?

where is bored?
Reply With Quote
  #7 (permalink)  
Old 09-09-2009, 09:52 PM
muddauber's Avatar
Lurker
Offline
Pocket PC: Touch Pro
Carrier: Alltel
Location: Lake Martin, Al
 
Join Date: Sep 2009
Posts: 17
Reputation: 10
muddauber is a n00b
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Alltel Touch Pro needs replacing, what will happen?

Quote:
Originally Posted by ksg View Post
If anyone with an Alltel branded Touch Pro (who used to be on Alltel and now is on Verizon) does make an insurance claim, please post the results. I'm also curious as to what you'll get.
I've had my TP for several months with no problems. Wife's TP has been replaced twice with refurbs. Then Verizon took over our area. Calls to Verizon resulted in being told if we switched that line to Verizon we could get a replacement, but it would cost us some 300 bucks. We were in a nearby city and went into a Verizon brick n mortar store. Had to wait some 2 hrs for our turn to be helped. Explained the deal, service guy immediately called over a manager who took us to the tech in the store and immediately ordered us a replacement at no charge and no line service change. Got a refurbed TP a few days later.
Reply With Quote
  #8 (permalink)  
Old 09-09-2009, 10:04 PM
NC.:R32's Avatar
Lurker
Offline
Pocket PC: Touch Pro
Carrier: verizon
 
Join Date: Mar 2009
Posts: 1
Reputation: 0
NC.:R32 is a n00b
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Alltel Touch Pro needs replacing, what will happen?

just had mine replaced at the Verizon store with a Verizon TP
Reply With Quote
  #9 (permalink)  
Old 09-09-2009, 10:22 PM
cassith's Avatar
PPCGeeks Regular
Offline
Pocket PC: BB Tour
Carrier: Alltel/Verizon
 
Join Date: Jul 2009
Posts: 208
Reputation: 135
cassith is keeping up the good workcassith is keeping up the good work
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Alltel Touch Pro needs replacing, what will happen?

if it's an insurance claim, you're most likely getting a verizon tp. if it's still under warranty then HTC will replace it with the exact model you have now, alltel brand-- BUT they are backordered until sometime in october

Last edited by cassith; 09-09-2009 at 10:24 PM.
Reply With Quote
  #10 (permalink)  
Old 09-09-2009, 10:40 PM
shmibson's Avatar
Lurker
Offline
Pocket PC: Droid 2
Carrier: Verizon
Location: Ohio
 
Join Date: Jul 2009
Posts: 6
Reputation: 0
shmibson is a n00b
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Alltel Touch Pro needs replacing, what will happen?

I don't know if it will be branded Alltel or Verizon, but I went to the former Alltel store turned Verizon because of similar keyboard issues under warranty. They didn't say anything about version differences or anything so I'm expecting another Alltel TP which should be here in about a week.
Reply With Quote
Reply

  PPCGeeks > Windows Mobile > WM HTC Devices > HTC Touch Pro

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


All times are GMT -4. The time now is 08:21 PM.


Powered by vBulletin® ©2000 - 2020, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO 3.6.0
©2012 - PPCGeeks.com