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View Poll Results: What would you do?
Keep the new phone. You know where it has been. 9 24.32%
Get the refurb. Hope for the best. Hey, it's $75 28 75.68%
Voters: 37. You may not vote on this poll

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  #21 (permalink)  
Old 07-19-2009, 08:57 PM
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Re: Touch Pro Keyboard Replacement Choice
Somewhere around April or May Sprint started doing a permanent fix to the keyboard problem. Only on the refurbs, though. They were taking NIB TP's and fixing the keyboards. My and a few others on here got TP's that had "0" time on usage, man date was May, etc. So, I guess it depends where it comes from, but the point is NIB is not going to do you any good unless HTC has started another manufacturing round, which I doubt. So, take the money and, eventually if not this time, you will come up with a good one. Worse case, you can go through a couple more and make a case for a free TP@, right? I know you are a custom ROM'er, so reloading is a breeze for you, Ninja. I am surprised they make you go the 40 miles. I live in a very rural area (forest) and I never go to a retail store. You might be able to make a case for exchanges to be sent to you. Hope this helps!

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  #22 (permalink)  
Old 07-20-2009, 11:38 AM
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Re: Touch Pro Keyboard Replacement Choice
Quote:
Originally Posted by HB View Post
Dont be a sissy Ninja, get the refurb and go from there
The next thing we hear is the thwap sound cause by a boot to the head that would make Chuck Norris smile!
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  #23 (permalink)  
Old 07-20-2009, 01:04 PM
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Re: Touch Pro Keyboard Replacement Choice
Quote:
Originally Posted by elmerfudpucker View Post
The next thing we hear is the thwap sound cause by a boot to the head that would make Chuck Norris smile!
LOL ... Better watch out HB. LOL
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  #24 (permalink)  
Old 07-20-2009, 03:21 PM
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Re: Touch Pro Keyboard Replacement Choice
Hey I didnt do anything, it was elmerphuker
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Old 07-20-2009, 03:38 PM
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Re: Touch Pro Keyboard Replacement Choice
Quote:
Originally Posted by HB View Post
Hey I didnt do anything, it was elmerphuker
NICE!
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  #26 (permalink)  
Old 07-20-2009, 03:47 PM
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Re: Touch Pro Keyboard Replacement Choice
Dude, that dog is friggin funny a isht, nomsayin
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  #27 (permalink)  
Old 07-20-2009, 06:41 PM
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Re: Touch Pro Keyboard Replacement Choice
Is it within one year of the purchase date?
If so, they must give you a NIB (New In Box) replacement as stated in the manufacturing warranty.
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  #28 (permalink)  
Old 07-20-2009, 07:48 PM
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Re: Touch Pro Keyboard Replacement Choice
take the money and a refurb. ur lucky u got offered money on top of a replacement, ive gone through a dozen moguls and half a dozen tps and never been offered extra dough, a few times they did credit me $100 because i had to go through assuirion and order a new phone because sprint was oos. if its a bad refurb go through online advanced exhachange and they are usually quick, ull have another phone at ur door within 2 days with an empty envelope to mail back ur old one
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  #29 (permalink)  
Old 07-20-2009, 09:40 PM
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Re: Touch Pro Keyboard Replacement Choice
Quote:
Originally Posted by codybear View Post
Is it within one year of the purchase date?
If so, they must give you a NIB (New In Box) replacement as stated in the manufacturing warranty.
Yes, it is... but they insist that it could be a refurb.

Now I am waiting on it to show up. Unfortunately, I think customer service goofed and I might end up with 2. Not sure how that is going to work out. LOL
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  #30 (permalink)  
Old 07-21-2009, 11:09 AM
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Re: Touch Pro Keyboard Replacement Choice
Got a call from Sprint today. Apparently they did send out two phones by accident. 1 NIB and 1 Refurb. I am suppose to refuse the refurb at the door. AND they already credited my account they $75.
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