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Re: Crazy Screen Problem + Chrome issue question
I think the screen issue is enough to get a replacement... never seen nothing like that before
Did u try a hard reset? |
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Re: Crazy Screen Problem + Chrome issue question
you'd think, but they're claiming it's from physical damage (cracked case) and my oh-so-wonderful DH didn't get the whole protection plan (just lost/stolen) bc "it comes with a warranty" ... So they gave me the option of paying the deductible to have it replaced even without the whole plan, but I don't want to pay the $100 for something I don't really think is from damage. (never dropped ... rarely leaves my house since I stay at home w/kids).
Hard reset - Yes Before bringing it in. |
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Re: Crazy Screen Problem + Chrome issue question
I think is a software problem and definately needs a change. I would take it to the store and have them replace on the spot but be nice about the wording.
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If I helped you just hit the thanks button.
Giovanny |
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Re: Crazy Screen Problem + Chrome issue question
I had a screen issue like yours a week ago. I tried hard resets and rom changes, but no go. I thought it was software related but i think it was more hardware related. On my TP, there was slight wiggling room between the hardware keyboard and hardware screen when it was slid closed. So for the screen to work right, I had to hold screen portion at a certain angle for the screen to stop warbling. It even got to the point where i had to slide the screen a few millimeters out in order for the screen to work correctly. I have TEP so the Sprint store just ordered a refurb replacement. Try to call customer service and maybe you'll get a sympathetic ear. Good luck.
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