Quote:
Originally Posted by BRIVERS73
I think the screen issue is enough to get a replacement
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you'd think, but they're claiming it's from physical damage (cracked case) and my oh-so-wonderful DH didn't get the whole protection plan (just lost/stolen) bc "it comes with a warranty" ... So they gave me the option of paying the deductible to have it replaced even without the whole plan, but I don't want to pay the $100 for something I don't really think is from damage. (never dropped ... rarely leaves my house since I stay at home w/kids).
Hard reset - Yes
Before bringing it in.