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Old 03-18-2009, 01:36 PM
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Question Get rid of non-existant texts?

Hey all,

I searched the forum, but I didn't find anything to do with this problem. Maybe I was using the wrong keywords-- I can't imagine I'm the only person to have this as an issue.

I got my new Sprint TouchPro yesterday, and after installing ArcSoft (because I didn't know where the threadding option was) I restored all of the text messages from my old Apache. Now when I look at the SMS tab on TouchFlo, there's always a blank message that can't be deleted in front of any new messages I get.

I tried clearing my text messages and starting over and now there are 2 blank messages. When I look at the inbox, it says "Text Messages 2 Items." but nothing is anywhere in the Text Message folder, so I can't delete them.

It's driving me insane.

Any suggestions?
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Old 03-18-2009, 04:13 PM
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Re: Get rid of non-existant texts?

Uninstall Arcsoft, soft reset, install Arcsoft again, and soft reset. That may work...
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Old 03-18-2009, 04:15 PM
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Re: Get rid of non-existant texts?

Moved to the general Touch Pro Forum...and try the advice in post #2 and report back.

late,
Coz
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Old 03-18-2009, 04:33 PM
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Re: Get rid of non-existant texts?

Quote:
Originally Posted by Aquinox View Post
Hey all,

I searched the forum, but I didn't find anything to do with this problem. Maybe I was using the wrong keywords-- I can't imagine I'm the only person to have this as an issue.

I got my new Sprint TouchPro yesterday, and after installing ArcSoft (because I didn't know where the threadding option was) I restored all of the text messages from my old Apache. Now when I look at the SMS tab on TouchFlo, there's always a blank message that can't be deleted in front of any new messages I get.

I tried clearing my text messages and starting over and now there are 2 blank messages. When I look at the inbox, it says "Text Messages 2 Items." but nothing is anywhere in the Text Message folder, so I can't delete them.

It's driving me insane.

Any suggestions?
I had this happen after a restore also. If you have sktools, you can go to messaging files, and there it'll show your "ghost" texts. Delete from there.
dschoenike
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Old 03-18-2009, 04:36 PM
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Re: Get rid of non-existant texts?

Which program did you use to restore?
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Old 03-18-2009, 05:20 PM
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Re: Get rid of non-existant texts?

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Originally Posted by Cicatrize View Post
Which program did you use to restore?
yeah, good question. When i had that issue, i had used spb backup. i switchded to sprite. wonder if he used spb also? hmmmmm
dschoenike
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Old 03-18-2009, 05:36 PM
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Re: Get rid of non-existant texts?

I use PIM and have never seen this issue.
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Old 03-18-2009, 07:48 PM
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Re: Get rid of non-existant texts?

Sorry for the delay all.

I uninstalled ArcSoft after it put my texts in threaded mode because I didn't really want ArcSoft-- I just didn't know where to find the setting in the new phone. Newb mistake.

I'm using PIMBackup 2.8.0.0

I tried the soft resets, as well as SKTools. Under 'Messaging', I deleted every entry and the texts are still there. Could they be hidden somewhere else? Registry maybe?
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Old 03-21-2009, 10:13 AM
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Re: Get rid of non-existant texts?

Quote:
Originally Posted by MojoRisen View Post
Uninstall Arcsoft, soft reset, install Arcsoft again, and soft reset. That may work...
Thank you
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Old 03-21-2009, 01:09 PM
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Re: Get rid of non-existant texts?

I had this problem because i accidentally deleted a conversation without reading 2 messages on my mogul and it carried over to my new touch pro using sbp backup

I fixed it by going to menu>tools>clear "text mesages"
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