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Old 02-12-2009, 04:00 PM
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Dead Keyboard

Has anyoneone else had the dead keyboard syndrome, my keyboard only works about half the time. Sometimes i can fix it by opening it and closing it over and over but that usally doesnt work.
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Old 02-12-2009, 04:12 PM
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Re: Dead Keyboard

I know 2 ppl that have had this happen it will soon quit completely. Get it replaced that is the only option.
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Old 02-14-2009, 10:12 PM
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Re: Dead Keyboard

Yep had the same thing happen to me today at first I noticed that it was typing but extremely slow then it just stop working completely today.
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Old 02-14-2009, 10:15 PM
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Re: Dead Keyboard

yea just happened to me. i ended up getting a new one. looks like a bad cable inside the phone i think.
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Old 02-14-2009, 10:25 PM
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Re: Dead Keyboard

Happened to me, did an advanced replacement got a new one

OMG!! My keyboard stopped working!!!

happened to this guy Slide keyboard stopped working?
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Old 02-24-2009, 11:11 PM
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Re: Dead Keyboard

My Keyboard is having this problem. It all of a sudden stops working.. and I have to do a soft reset and SOMETIMES it works... I usually just have to wait til the phone decides it wants to work again. It's very frustrating. Anyway, I took it to Sprint, but unfortunatley, with my luck, it was working when they took a look at it, so they wouldn't help me. Any advice of what to tell them next time? It made me really mad that they just tried it once, it worked, so they said nothing is wrong! And I DONT wanna wait til the keyboard goes completely out...
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Old 02-24-2009, 11:19 PM
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Re: Dead Keyboard

Quote:
Originally Posted by FKV1388 View Post
My Keyboard is having this problem. It all of a sudden stops working.. and I have to do a soft reset and SOMETIMES it works... I usually just have to wait til the phone decides it wants to work again. It's very frustrating. Anyway, I took it to Sprint, but unfortunatley, with my luck, it was working when they took a look at it, so they wouldn't help me. Any advice of what to tell them next time? It made me really mad that they just tried it once, it worked, so they said nothing is wrong! And I DONT wanna wait til the keyboard goes completely out...
A different employee might be more helpful... tell them it's intermittent. That it affects your productivity. It's not what you paid for. And pisses you off. Worse to worse... report as lost/stolen, pay the $50. Get a new one. Sell old one on ebay for parts. Did that with a mogul and broke even.
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Old 02-24-2009, 11:27 PM
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Re: Dead Keyboard

I've been seeing a lot of people lately with this issue..hmmm
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Old 02-24-2009, 11:56 PM
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Re: Dead Keyboard

hmmm funny thing...my KB less than 5 minutes ago wouldn't work, tried a soft reset n that fixed it....hopefully it's not dying on me
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Old 02-25-2009, 12:12 AM
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Re: Dead Keyboard

Hey guys this is my first post on PPCGeeks anyway lol. I to had this keyboard problem and me being stubborn about buying a data plan on verizon, converted a sprint touch pro to verizon. Well after about 1 month my keyboard would fade in and out or lag and speed up. Then 3 days ago it completely went. Me being a BIG BIG texter needed a new phone or to get this phone fixed. So I learned how to open it. The problem is the ribbon cable leading to under the left side of the space bar. All that happens is if you press space to hard to often it does push out the cable slightly. So after pushing the cable back down my keyboard flies like the old days. So If you want to pm me and ill try and walk you through the easy process of opening and kind of fixing your problem. Thanks Matt
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